Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emilie Drouin

Calgary

Summary

Superior customer relation skills, developing a reputation for problem-solving and thriving in a fast-paced environment.

Overview

12
12
years of professional experience

Work History

Manager's Assistant

Detailed Drywall
01.2023 - 01.2024
  • Monitored budgets and invoices, increasing profits and reducing cost.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Provided direct support to customers, determining their needs while staying updated on consumer preferences.

Manager of Operations

All Design
01.2012 - 01.2023
  • Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Levering broad competencies in the field and relationship building.
  • Lead a customer-centric organization, accountability and manage quality.
  • Conduct safety meetings and daily onsite evaluation of scheduled trades to achieve good performance in a timely manner.
  • Envisioned smart solutions and executed strategies amd initiatives that achieved valued buolding goals across all areas by installing a high performance culture.
  • realigned my structure resulting decreased schedule times and increased my delivered quality.

Education

Highschool -

William Aberheart
Calgary, AB

Skills

    Customer Care - Planing & developing - Reporting and analysis - Productivity & Performance improvement - Team player - Organization & communication

Languages

English
Full Professional

Timeline

Manager's Assistant

Detailed Drywall
01.2023 - 01.2024

Manager of Operations

All Design
01.2012 - 01.2023

Highschool -

William Aberheart
Emilie Drouin