Emiliano Ortiz
Toronto,ON
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Pancho y Emiliano
Toronto , ON
2023.03 - 2023.11
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Presented menus and answered questions regarding items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Served food and beverages to patrons and confirmed complete orders.
- Collected cash sales from employees to properly tip each server after shift.
Food Runner
Tre Marie Bakery
2022.03 - 2023.10
- Delivered food to guests in a timely manner while following safety protocols.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Assisted in training new staff members on restaurant operations and procedures.
Server/Barista
Sicilian Sidewalk Cafe
2023.04 - 2023.09
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Server
Tenoch
2022.05 - 2022.12
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Kept work station clean and organized at all times during shift hours according to company policies and procedures.
Education
Diploma - Business Management
Toronto School Of Management
2023-12
Skills
- Supply Restocking
- Table Setting
- Table Bussing
- Food Running
- Order Management
- Liquor, Wine, and Food Service
Certification
- Smart serve
Languages
Spanish
Native/ Bilingual
Italian
Elementary
Timeline
Server/Barista
Sicilian Sidewalk Cafe
2023.04 - 2023.09
Server
Pancho y Emiliano
2023.03 - 2023.11
Server
Tenoch
2022.05 - 2022.12
Food Runner
Tre Marie Bakery
2022.03 - 2023.10
Diploma - Business Management
Toronto School Of Management
- Smart serve
Similar Profiles
EMMANUEL BECERRAEMMANUEL BECERRA
BUSINESS MANAGMENT CONSULTANT at PANCHO AND EMILIANO INCBUSINESS MANAGMENT CONSULTANT at PANCHO AND EMILIANO INC
Elias Gonzalez RodriguezElias Gonzalez Rodriguez
Teacher at Bachillerato General, Emiliano Zapata.Teacher at Bachillerato General, Emiliano Zapata.
David Jr. OrtegaDavid Jr. Ortega
Apprentice HVAC at Emiliano Zapata (Self Employed)Apprentice HVAC at Emiliano Zapata (Self Employed)