Emiliano Giosuè

• Handled cash, credit, and debit transactions with attention to detail and security protocols.
• Assisted customers with inquiries, complaints and resolving transaction issues.
• Collaborated with team members to ensure smooth operation during embarkation and disembarkation days.
• Managed daily tasks accurately, meeting the required timeframes for their completion.

• Maintained cleanliness of dining area and beverage counter, ensuring compliance with health regulations.
• Managed efficiently high-volume drink orders during peak hours.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

• Operated pallet jacks to efficiently move inventory throughout warehouse and supply workstations.
• Used the company's machinery to stow and pick up items strictly following safety regulations and the required diligence.

• Processed Shuttle bus from airport to Rome city center ticket sales transactions accurately and efficiently.
• Assisted customers with inquiries regarding pricing and time schedule to enhance satisfaction.
• Collaborated with bus drivers to avoid overbooking and ensure a smooth boarding.

Seasonal job, from June to August in 2015 and from April to August every year from 2016 to 2018.

• Answered phone calls from customers and travel agents to provide them with information, advice and quote of travel packages, paying attention to availability in the desired resort for the requested dates.
• Entered the completed negotiations into the system to confirm the reservation.