Emiliano Estrada Gonzalez
BAKERSFIELD
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Crew Member
McDonald's Restaurant
BAKERSFIELD
08.2024 - Current
- Delivered exceptional customer service in high-pressure dining environment.
- Prepared food items according to safety and quality standards.
- Maintained cleanliness and organization of dining area and kitchen.
- Operated cash register, processed transactions, and balanced cash drawer.
- Collaborated with team members to ensure efficient restaurant operations.
- Restocked supplies and inventory to support daily operations.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Upheld high standards of productivity and quality in operations.
- Presented orders to guests within anticipated service times.
- Adhered to health department regulations regarding food handling procedures.
Student Worker
UCR Dining Services
Riverside
10.2023 - 02.2024
- Assisted in food preparation and service during peak dining hours.
- Maintained cleanliness and organization of dining areas and kitchen spaces.
- Supported inventory management by restocking supplies as needed.
- Followed safety and sanitation guidelines to promote a healthy environment.
- Greeted visitors at the front desk, answered questions, and provided directions or assistance when needed.
- Followed instructions from management to complete tasks according to exact specifications.
- Straightened chairs, swept debris and cleaned tables to maintain clean and organized work area.
- Maintained positive working relationship with fellow staff and management.
Crew Member
McDonald's
BAKERSFIELD
02.2022 - 08.2023
- Prepared food items following safety and quality standards.
- Operated cash register, processed transactions, and handled customer inquiries.
- Maintained cleanliness of dining area and kitchen equipment.
Education
Automotive - Automotive Engineering
UEI College
BAKERSFIELD, CA 05.2025 - 02.2026
South High School
BAKERSFIELD, CASkills
- Cash handling
- Safety compliance
- Inventory management
- Customer service
- Team collaboration
- Fast-paced service
- Order processing
- Problem solving
- Effective communication
- Conflict resolution
- Task prioritization
- Time management
- Problem-solving
- Performance improvement
Languages
Spanish
Native/ Bilingual
Accomplishments
- Honor roll throughout high school
- Was in the top 40 of my class
- Honor roll throughout trade school
Affiliations
- Photography
- Working out
- Playing guitar
References
References available upon request.
Timeline
Automotive - Automotive Engineering
UEI College
05.2025 - 02.2026
Crew Member
McDonald's Restaurant
08.2024 - Current
Student Worker
UCR Dining Services
10.2023 - 02.2024
Crew Member
McDonald's
02.2022 - 08.2023
South High School