Complex problem-solver with an analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules with high self-motivation to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
APP publicidad
Agent Advisor Marketing
05.2021 - 12.2023
Offered advice and assistance to customers, paying attention to special needs or wants.
Followed up with customers about resolved issues to maintain high standards of customer service.
Developed conversion and system implementation plans.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Supported photography and video shoots by helping with equipment setup.
Digital Marketing
Universidad Anáhuac
03.2021 - 02.2022
Schedule posts and generate digital content ideas (IG, Facebook, and Twitter)
Sales: Travel to different parts of the state to give talks about the careers offered by the university and explanations of costs, and opportunities and help to connect with potential clients.
Worked flexible hours across night, weekend, and holiday shifts.
Developed strong communication and organizational skills through working on group projects.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Paid attention to detail while completing assignments.
Community Manager
Connecta
12.2020 - 09.2021
Interpretation of the statistics obtained in social networks by customer activities
Analyzed operational information for impact on identified trends and recommended appropriate adjustments.
Research to understand customer needs and preferences, and use this information to inform targeted marketing campaigns
Market research and provided insights to inform marketing campaigns
Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Organize weekly and monthly tasks and goals
Assisted in recruitment efforts by showcasing company values and benefits through engaging content targeted at potential candidates.
Maintained knowledge of lease and renewal rates to advocate for appropriate changes.
Completed annual and monthly calculations using the database.
Education
Bachelor of Science - Marketing Management
Universidad Anáhuac
Xalapa
07.2022
Skills
Professional ethics
Data organization
Creativity Enhancement
Market Analysis
Database Management
SMART goals
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
APP publicidad
Agent Advisor Marketing
05.2021 - 12.2023
Digital Marketing
Universidad Anáhuac
03.2021 - 02.2022
Community Manager
Connecta
12.2020 - 09.2021
Bachelor of Science - Marketing Management
Universidad Anáhuac
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