Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

EMILIA PETCU

Placerville

Summary

Dynamic and detail-oriented RCFE Administrator with a strong background in administrative functions, including office management and staff coordination. Proven ability to streamline office operations, significantly enhancing productivity and efficiency. Expertise in problem-solving and fostering effective communication within teams to ensure a collaborative work environment that drives success. Committed to delivering high-quality care service while maintaining safety and compliance with regulatory standards.

Overview

35
35
years of professional experience
1
1
Certification

Work History

RCFE Administrator

Pine Grove RCFE
07.2016 - Current
  • Supervised facility staff to ensure patient quality care and improve operational efficiency, recruiting new staff when necessary.
  • Performed bookkeeping tasks as necessary to the facility's operation, including: records filing, collecting checks and providing essential information to the owner of the facility. Makes appropriate payroll input, checks for accuracy, and forward to the owner. Helps coordinate monthly billings for all resident related services and supplies. Provide ADL's residents care.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Created individualized residents care plan that addressed the unique healthcare requirements of each resident. Provides information to therapy, nursing, hospice supportive services and communicates well all status changes of residents to supportive services and families.
  • Executed crisis intervention strategies to effectively address and resolve urgent situations within the facility setting. Assists staff and owner within all aspects of facility's operation. Maintain high customer satisfaction.
  • Ensured compliance with regulatory standards to promote safety and uphold the integrity of facility practices. Directs facility site audits to ensure compliance with facility policy, CA State and Federal regulations.
  • Assist and managed medication administration
  • Designed and implemented training programs to enhance staff's skills and promote professional development. Market the facility for residents referrals.

Accounts payable Associate

WESCO
04.2013 - 06.2016
  • Invoice processing, reconcile payments and payment records. Answer and addressed customers calls to appropriate sales and warehouse departments .
  • Matched purchase orders to invoices and logged invoices into computer.
  • Collaborated with other departments to resolve invoicing issues and improve interdepartmental communication.
  • Provided exceptional customer service to vendors, addressing inquiries and resolving disputes promptly.

Manufacturing Supervisor

SUMCO
05.1997 - 03.2003
  • Led by example a high-performing team to foster collaboration and achieve operational goals.
  • Implemented rigorous quality control measures that enhanced product reliability and customer satisfaction.
  • Ensured compliance with safety regulations to create a secure work environment for all employees.
  • Executed process improvement initiatives that streamlined operations and increased efficiency. Designed and implemented training programs, write standard operating procedure.
  • Managed inventory levels effectively to reduce costs and maintain adequate stock for production needs. Coordinated production scheduling to optimize workflow and meet delivery deadlines.
  • Identified problems and implemented effective solutions.
  • Maintained proper inventory levels.
  • Completed production plans by scheduling and assigning personnel to daily tasks.
  • Communicated job expectations and monitored employees.
  • Conducted root cause analysis on production issues, identifying solutions that prevented future recurrence of similar problems.
  • Reported tool, machinery and equipment issues to maintenance personnel.
  • Maintained open lines of communication between management and staff, fostering trust and transparency throughout the organization.
  • Participated in departmental meetings to share insights from the manufacturing floor, contributing valuable input towards decisionmaking.
  • Recorded and reported attendance and hours worked for all area employees.
  • Led continuous improvement initiatives by soliciting feedback from employees and incorporating their suggestions into the manufacturing process where feasible.
  • Simplified complex procedures into easy-to-follow instructions for improved worker understanding and productivity.
  • Performed accident investigations.
  • Supervised a team of skilled workers, providing guidance, training, and performance evaluation for continuous improvement.
  • Led safety meetings and monitored compliance with gear requirements and best practices.
  • Improved production efficiency by implementing Lean Manufacturing principles and streamlining processes.
  • Developed and maintained detailed documentation for manufacturing processes, ensuring consistency across shifts.
  • Staff hiring, and training.
  • Cultivated professional working relationships with peers and supervisors.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Used Microsoft Excel to develop inventory tracking spreadsheets, production charts. Also used Power point for presentations and meetings.
  • Collaborated with team of employees in the CZ Inspection Department of writing standard operation procedures.

Team leader

Shin-Etsu Handotai America
03.1991 - 04.1996
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

Bachelor of Science - Economics

University "George Baritiu" of Brasov
Brasov, Romania
02-2009

Skills

  • Operational efficiency management
  • Proficient in Microsoft Excel and Office Suite
  • Customer engagement
  • Detail-oriented data management
  • Strong attention to detail
  • Recordkeeping and file management
  • Documentation and reporting
  • Data confidentiality
  • Effective conflict resolution
  • Team leadership
  • Scheduling
  • Team building, and troubleshooting
  • New hire onboarding
  • Financial budget oversight
  • Inventory management
  • Licensed RCFE administrator
  • Certified in first aid

Certification

  • Certified CPR/AED/First- Aid 2024
  • RCFE Administrator Certification License up to date from 2016-2026
  • Possess valid driver license.
  • NAF CERTIFICATION, 2012 Clark College
  • Train the Trainer
  • Quality control
  • Statistical Process Control
  • Basic Incident Command System IS-195 from Emergency Management Institute
  • Courses: Public speaking, survey Computer info Systems, Introduction to Psychology, Abnormal Psychology, Infection control, Alzheimer's disease, Dementia care, DSS Laws and regulations. LGBT, HIV/AIDS, therapeutic nutrition, hospice in residential care, elder and dependent adult abuse, OSHA. Human resources, payroll, caregiver burnout, managing challenging behaviors.

Languages

Romanian
Native or Bilingual
English
Professional Working

Timeline

RCFE Administrator

Pine Grove RCFE
07.2016 - Current

Accounts payable Associate

WESCO
04.2013 - 06.2016

Manufacturing Supervisor

SUMCO
05.1997 - 03.2003

Team leader

Shin-Etsu Handotai America
03.1991 - 04.1996

Bachelor of Science - Economics

University "George Baritiu" of Brasov

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EMILIA PETCU