Emilia Mavrolas
Santa Cruz
Summary
Motivated and adaptable professional with a proven track record in student/administrative support, program coordination, and community outreach with strong communication abilities fostering inclusivity and exceptional service.
Overview
8
8
years of professional experience
Work History
Instructional Aide
Santa Cruz County Office Of Education
09.2023 - Current
- Assisted in the execution of school-wide assessment programs, ensuring accurate data collection and analysis for informed decision making.
- Served as a mentor to new instructional aides, offering guidance on effective teaching methods and sharing best practices from personal experience.
Student Outreach Liaison
Futuro Health
06.2022 - 06.2023
- Independently monitored success of post-secondary education students.
- Offered online support while managing upwards of 50 customer calls per day. Utilized a CRM system to update constituent records, and responding to customer support tickets via an online help desk.
Dance Team Coach
Littlerock High School
08.2018 - 08.2022
- Coached and mentored diverse population of high school-aged students on the importance of teamwork and positive community representation while maintaining student GPAs within the top 25% schoolwide.
- Created purchase orders, submitted invoices, maintained effective communication with vendors, processed team budgets, coordinated travel for large groups, and reconciled travel purchases while adhering to Antelope Valley Union High School District policies.
Special Education Instructional Aide
Antelope Valley Union High School District
08.2017 - 08.2022
- Supervised and taught students while providing administrative assistance to leadership, including office coordination, calendaring, data entry, and compiling notes. Improving student graduation rate by 40%.
- Observed performance and recorded data to assess progress, while maintaining strict confidentiality procedures. Prioritizing and anticipating the unique needs of 30 special education students daily.
Certified Yoga Instructor
Studio 8135
04.2017 - 03.2020
- Conducted, planned, and advertised yoga classes for all ages/skill levels. Managed class revenue and profit while providing budget oversight support, including data entry and bookkeeping. Improving student admission by 50%.
Community Information Ambassador, Project Facilitator/Coordinator
Antelope Valley Partners For Health
06.2016 - 08.2018
- Facilitated and coordinated projects/events for underprivileged community members. Collected data on program efficacy through data analysis and implemented solutions for improvement.
- Developed and implemented the Inside and Outside Ourselves project for families and members of the community. Roles included: event planning/coordination, advertising, collecting attendee data, ASL interpreting, and class instructor.
Customer Service Representative
Family Dollar
10.2016 - 09.2017
- Managed sales, cleanliness, and maintained within the top 10 of statewide stores in customer satisfaction.
Education
Bachelor of Arts - Critical Race & Ethnic Studies (Honors)
University of California, Santa Cruz
Santa Cruz, CABachelor of Arts - Literature
University of California, Santa Cruz
Santa Cruz, CAAssociate of Arts - Child and Family Education
Antelope Valley College
Lancaster, CASkills
- Bilingual (American Sign Language)
- Accounting Foundations Certification
- Administrative Professional Foundations Certification
- Microsoft Office 365
- Google Suite
- Project/Event Coordination
- Fundraising
- Bookkeeping
Timeline
Instructional Aide
Santa Cruz County Office Of Education
09.2023 - Current
Student Outreach Liaison
Futuro Health
06.2022 - 06.2023
Dance Team Coach
Littlerock High School
08.2018 - 08.2022
Special Education Instructional Aide
Antelope Valley Union High School District
08.2017 - 08.2022
Certified Yoga Instructor
Studio 8135
04.2017 - 03.2020
Customer Service Representative
Family Dollar
10.2016 - 09.2017
Community Information Ambassador, Project Facilitator/Coordinator
Antelope Valley Partners For Health
06.2016 - 08.2018
Bachelor of Arts - Critical Race & Ethnic Studies (Honors)
University of California, Santa Cruz
Bachelor of Arts - Literature
University of California, Santa Cruz
Associate of Arts - Child and Family Education
Antelope Valley College
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