Emilia Perez Lopez
Strathmore
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
Work History
Cashier
Razco foods supermarket
Lindsay
01.2024 - 01.2025
- Processed customer transactions accurately and efficiently at retail establishment.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers in locating products and answered inquiries promptly.
- Handled cash, credit, and check payments while ensuring secure transactions.
- Collaborated with team members to manage peak hours effectively.
- Trained new cashiers on register operations and customer service protocols.
- Monitored inventory levels at point of sale to prevent stockouts.
- Resolved customer complaints with professionalism and empathy during transactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Millwork Specialist
Home Depot
Porterville
04.2021 - 10.2021
- Assisted customers in selecting millwork products for home improvement projects.
- Measured and cut materials to meet specific customer requirements.
- Collaborated with team members to maintain a well-organized workspace.
- Operated machinery safely to produce custom millwork solutions.
- Provided guidance on installation techniques for millwork products.
- Maintained inventory of millwork supplies and tools for efficient operations.
- Educated customers on product features and benefits of millwork options.
- Troubleshot installation issues quickly to maintain workflow efficiency during projects.
- Operated machinery such as table saws, routers, planers, jointers, shapers safely while following all safety protocols.
- Provided technical support and advice on appropriate millwork applications for customers' projects.
- Maintained a clean work environment throughout the project duration.
Packer
Sunkist
Strathmore
01.2020 - 05.2020
- Packaged citrus products for distribution following safety and quality standards.
- Operated packing machinery to ensure efficient workflow during peak hours.
- Inspected products for quality assurance before packaging and shipping.
Education
John J Carin’s
Lindsay, CASkills
- Cash handling
- Customer service
- Product knowledge
- Team collaboration
- Conflict resolution
- Time management
- Attention to detail
- Proficient in [software]
- Clear communication
- Hospitality and accommodation
- Complex Problem-solving
- Cleaning and sanitizing
- Professionalism and courtesy
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Cashier
Razco foods supermarket
01.2024 - 01.2025
Millwork Specialist
Home Depot
04.2021 - 10.2021
Packer
Sunkist
01.2020 - 05.2020
John J Carin’s