EMILIA LAL
Edmonton,Canada
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Oceanfront Suites At Cowichan Bay
06.2010 - 09.2016
- Worked with front desk to respond promptly to all guest requests.
- Completed schedules, shift reports, and other business documentation.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored all new current personnel to maximize quality of service and performance.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Maintained required records of work hours, budgets and payrolls.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Prep and Line Cook
Oceanfront Suites At Cowichan Bay
03.2008 - 06.2010
- Conducted High attention to detail.
- Served and supervised buffet lines.
- Maintained food safety and sanitation standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and safety protocols.
Cook
DOG HOUSE RESTARANT
02.2004 - 01.2007
- Worked as a team
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Education
Cook level 1 - Chef
Vancouver Island Univerisity
Duncan, BCSkills
- Food Safety
- Commercial Cleaning
- Kitchen Management Experience
- Supervising Experience
- Janitorial housekeeping
- Cooking
- Customer service
- Employee evaluations
- Department coordination
Certification
Food Safety Certification, Present
Languages
English
Details
AEC / DEP or Skilled Trade Certificate, 15
Timeline
Housekeeping Supervisor
Oceanfront Suites At Cowichan Bay
06.2010 - 09.2016
Prep and Line Cook
Oceanfront Suites At Cowichan Bay
03.2008 - 06.2010
Cook
DOG HOUSE RESTARANT
02.2004 - 01.2007
Food Safety Certification, Present
Cook level 1 - Chef
Vancouver Island Univerisity
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