Emilee Parco
Menifee
Summary
Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Southwest Airlines
02.2022 - Current
- Ensure passenger safety and comfort on flights
- Instructed and demonstrated proper use of flight and emergency equipment to enhance passenger preparedness
- Conducted pre-flight inspections and in-flight security and exit checks
- Oversaw passenger food and beverage service to ensure a pleasant in-flight experience
- Resolved customer complaints to maintain high standards of service and satisfaction
Call Center Associate
Westaff
03.2021 - 12.2021
- Handled over 100 inquiries daily from customers nationwide seeking housing solutions
- Responded to inbound phone calls using designated script and active listening to effectively resolve customer queries
- Exceeded call volume and customer satisfaction targets by building strong client relationships
Assistant Manager
The Oasis Bar and Grill
09.2020 - 02.2021
- Developed training programs for new restaurant staff to improve team effectiveness
- Monitored customer satisfaction to uphold service standards
- Resolved customer questions and concerns to improve service experience
- Count register drawers and prepare daily bank deposits
Barista
Starbucks
01.2019 - 03.2020
- Delivered quality customer service in fast-paced café environment.
- Processed orders and prepared beverages with attention to detail.
- Followed safety and sanitation guidelines during food and drink handling.
- Provided friendly, efficient service in high-volume food service setting.
Education
Bachelor of Arts -
Louisiana State University
Alexandria05-2026
High School - Communications
Paloma Valley High School
Menifee, CA06.2017
Skills
- In-flight service delivery
- Passenger service excellence
- Emergency response management
- Safety compliance
- CPR certification
- Security protocols
- Client relations
- Hiring and training
- Problem-solving abilities
- Communication skills
Timeline
Flight Attendant
Southwest Airlines
02.2022 - Current
Call Center Associate
Westaff
03.2021 - 12.2021
Assistant Manager
The Oasis Bar and Grill
09.2020 - 02.2021
Barista
Starbucks
01.2019 - 03.2020
Bachelor of Arts -
Louisiana State University
High School - Communications
Paloma Valley High School