Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emil Rosin

Grand Forks,BC

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Empathetic Life Skills Instructor with proven to build trusting relationships with clients. Caring and kind with genuine concern for well-being of others.

Overview

17
17
years of professional experience

Work History

Local Operations Manager

Vacasa Vacation Rentals
03.2022 - Current
  • Training new staff on job duties, company policies, and safety procedure for rapid onboarding.
  • Developing and maintained knowledgeable and productive team of employees.
  • Home Owners relations
  • Guests Relations
  • Goal-oriented manager with distinguished experience in customer satisfaction
  • Claims handling

Inside/Outside Sales Account Manager

Aerus Electrolux
04.2018 - 03.2022
  • Utilized in-depth understanding of strategic sales processes to increase revenue.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Built strong client rapport to establish diversified network of connections.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices.

Certified Home Inspector

Home Sense Inspections
01.2016 - 04.2018
  • Identified indications of defective plumbing, leaks and resulting problems such as water damage and indications of hazardous mold arising from flooding or pooled water.
  • Reported on wear and tear and general functionality of roofing, estimating remaining life and recording any noted leaks, missing shingles or other structural or functional deficiencies.
  • Inspected exterior of building as well as around door frames and windows for cracks indicating foundation movement, recommending foundation inspection when pronounced signs appear.
  • Conducted inspections using standard forms consistent with knowledge of industry standards and requirements for various categories of conventional and government-backed financing.
  • Made and submitted reports detailing finding and any actions taken.

Inside/Outside Sales Representative

Great West Kenworth
09.2006 - 11.2016
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Built strong client rapport to establish diversified network of connections.
  • Negotiated terms and contracts with clients to maintain profitable sales.
  • Collaborated with internal teams to fulfill orders and meet customer needs
  • Built strong client rapport to establish diversified network of connections

Owner/Operator Truck Driver

ERT Trucking
11.2011 - 01.2016
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Education

Course - Home Inspection

Edmonton Academy
Edmonton, AB
11.2015

Bechlor - Car Industry

Waldmohr Academy
Germany
06.1989

High School Diploma -

Turgen
Kazachstan
04.1988

Skills

  • Public Speaking
  • Organization and Time Management
  • Microsoft Word
  • Interpersonal Communication
  • MS Office
  • Problem Resolution
  • Multitasking
  • Troubleshooting
  • Lifestyle Coaching

Languages

German
Limited Working
Russian
Professional Working

Timeline

Local Operations Manager

Vacasa Vacation Rentals
03.2022 - Current

Inside/Outside Sales Account Manager

Aerus Electrolux
04.2018 - 03.2022

Certified Home Inspector

Home Sense Inspections
01.2016 - 04.2018

Owner/Operator Truck Driver

ERT Trucking
11.2011 - 01.2016

Inside/Outside Sales Representative

Great West Kenworth
09.2006 - 11.2016

Course - Home Inspection

Edmonton Academy

Bechlor - Car Industry

Waldmohr Academy

High School Diploma -

Turgen

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Emil Rosin