Emil Galstyan
Glendale
Summary
Professional with proven expertise in customer support, adept at resolving issues efficiently and enhancing client satisfaction. Strong collaborator who thrives in team environments and adapts readily to changing demands. Skilled in communication, problem-solving, and using CRM software to deliver impactful results. Known for reliability and results-driven approach, ensuring high standards are consistently met.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Billing Specialist
Medical & Professional Consulting Services, Inc.
08.2024 - 01.2025
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Located errors and promptly refiled rejected claims.
Intern
Tech Med Billing Service
07.2024 - 08.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Sales Person
International Families Association
01.2024 - 07.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Volunteer
Non Profit Organization
06.2023 - 12.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Graduate Certificate - Medical Biller And Coder
Glendale Career College
240 N Brand Blvd, Glendale, CA 9120309-2024
High School Diploma -
Options For Youth
3130 E Colorado Blvd, Pasadena, CA 9110710-2022
Skills
- Phone Representative
- Computer Skills
- Claim submission
- Insurance verification
Certification
- Medical Billing And Coding
Languages
English
Full Professional
Timeline
Medical Billing Specialist
Medical & Professional Consulting Services, Inc.
08.2024 - 01.2025
Intern
Tech Med Billing Service
07.2024 - 08.2024
Sales Person
International Families Association
01.2024 - 07.2024
Volunteer
Non Profit Organization
06.2023 - 12.2023
Graduate Certificate - Medical Biller And Coder
Glendale Career College
High School Diploma -
Options For Youth
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