EMILY GARCIA
Fresno
Summary
Detail oriented professional with a strong background in executive support, client communication and sales and marketing. Proven ability to manage complex schedules, streamline operations, and support leadership across industries various industries. I am well equipped with strong organizational skills, proactive problem-solving, and a collaborative approach in fast paced environments.
Overview
4
4
years of professional experience
Work History
Executive Assistant
Supreme Solar & Electric
12.2024 - Current
- Manage the owner’s daily and weekly calendar, including all meetings, phone calls, and scheduled engagements.
- Provide timely reminders to the owner and all relevant parties for upcoming appointments, calls, and deadlines.
- Act as the primary liaison for scheduling and time sensitive coordination between the owner, clients, and external parties.
- Complete a variety of delegated tasks efficiently, including contacting customers, vendors, and third party service providers to address immediate business needs.
- Monitor and respond to all incoming texts and calls via the CRM from current customers and new inquiries.
- Conduct initial discovery calls with new leads to collect project information and assess service fit.
- Coordinate with the solar designer to ensure quotes and proposals are created promptly and delivered via email or through scheduled conference calls.
- Draft, send, and manage all contracts and official customer documentation, including timely follow-ups and signature reminders.
- Maintain daily communication with prospective clients, conducting regular follow-ups for unsigned contracts or inactive leads.
- Review and manage all sales pipelines in the company’s project management software.
- Read recent notes and updates in each pipeline to determine next steps or communication needed with leads and customers.
- Proactively reach out to clients to gather necessary documents or information to keep projects progressing on time.
- Ensure detailed notes are logged in the CRM to keep all team members updated on project and lead status.
- Manage all company social media accounts, ensuring consistent and relevant content is posted across platforms.
- Engage with followers and viewers by responding to comments and inquiries in a timely, professional manner.
- Assist with keyword research, content strategy planning, and post creation to ensure we align with our target audience.
Business Development Manager
My Care Labs
10.2023 - 12.2024
- Led B2B outreach initiatives targeting care homes, nursing homes, hospice centers, and community health partners.
- Represented My Care Labs at networking events, chamber mixers, and community meetings to build partnerships and increase brand awareness.
- Increased number of clients by identifying new business opportunities and cultivating strong relationships with decision-makers.
- Maintained regular communication with clients to ensure their needs were met and maintained CRM.
- Contacted potential clients via cold calls, emails, and in-person events and visits daily.
- Negotiations, drafted contracts, and closed long-term agreements with new clients.
- Performed client research and generated new business with marketing initiatives and strategic plans.
- Collected data/contacts for company campaigns.
Marketing Manager
My Care Labs
08.2023 - 12.2024
- Oversaw and managed marketing campaigns for multiple verticals including diagnostic testing, medical billing, digital marketing, and nonprofit services.
- Wrote and edited blog, articles and other literary content covering healthcare services, testing education (COVID, RSV, Flu, CBC, UTI, Drug Testing), wellness topics, and industry trends to improve SEO and drive organic traffic.
- Planned and executed various marketing strategies (email, digital ads, events, SEO, social media)
- Created company brand messaging, collateral materials, and promotional strategies.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns, and promotions.
- Collaborated with team members to ensure consistent branding across all company platforms.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Maintained documentation, detailing assignments, and in-progress work, and completed projects.
- Managed budgets, allocating funds strategically towards campaign initiatives that supported overall business goals.
Marketing Editor
My Care Labs
04.2023 - 08.2023
- Edited and proofread marketing content/materials for grammar, punctuation, spelling, style, and clarity.
- Managed editorial calendar, ensuring consistent content output across multiple platforms for maximum audience reach.
- Strengthened company reputation with well-researched articles, blog posts, and press releases that demonstrated industry expertise.
- Implemented effective keyword targeting within written content pieces for better organic search visibility and increased web traffic.
- Ensured consistent brand messaging and tone across all marketing materials.
- Implemented SEO strategies by incorporating relevant keywords and phrases into marketing content.
News Reporter
Fresno Community Alliance
10.2021 - 08.2022
- Wrote pieces and news stories for online publication, coordinating images and layout to deliver proper presentation.
- Built relationships with experts in various fields to create a funnel for story leads and information.
- Conducted interviews with various individuals to obtain valuable quotes for stories.
- Researched various topics to develop insightful and fact-based news stories.
- Planned news schedule to include adequate coverage across current events, politics, lifestyle, and sports segments.
Education
Master of Arts - Strategic Communication
California Baptist University
Riverside, CA12.2024
Bachelor of Arts - Mass Communication And Journalism
California State University - Fresno
Fresno, CA05.2022
Timeline
Executive Assistant
Supreme Solar & Electric
12.2024 - Current
Business Development Manager
My Care Labs
10.2023 - 12.2024
Marketing Manager
My Care Labs
08.2023 - 12.2024
Marketing Editor
My Care Labs
04.2023 - 08.2023
News Reporter
Fresno Community Alliance
10.2021 - 08.2022
Master of Arts - Strategic Communication
California Baptist University
Bachelor of Arts - Mass Communication And Journalism
California State University - Fresno
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