Emerson O'Reilly-Matthes
Winnipeg,MB
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 5 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Doctors Manitoba
01.2021 - Current
- Assisted the Director of Finance in managing office operations, including managing member payments, coordinating meetings, keeping member records up to date, handling confidential files, and maintaining office supplies
- Utilized strong written and verbal communication skills to draft and proofread various documents, including correspondence, reports, and presentations, maintaining clarity and professionalism in all communications
- Collaborated with cross-functional teams to plan and execute corporate events, ensuring seamless coordination, timely execution, and successful outcomes.
Receptionist & Shift Manager
Re Sauna
01.2021 - 01.2022
- Successfully managed reception and front desk operations, ensuring a welcoming experience for customers entering the sauna retail location.
- Implemented an efficient appointment scheduling system, resulting in improved customer satisfaction and optimized staff utilization.
- Demonstrated exceptional organizational skills by effectively managing inventory, tracking product shipments, and coordinating with vendors, resulting in streamlined operations and increased profitability
- Managed opening and closing duties of the store.
Customer Service Representative
Red River Co-op
01.2020 - 01.2021
- Provided customer service by greeting and assisting customers, resolving inquiries, and ensuring a positive and satisfying experience at the food store
- Demonstrated strong problem-solving skills by effectively addressing customer concerns, handling complaints, and providing appropriate resolutions to maintain customer loyalty and satisfaction
- Proactively ensured the accuracy of transactions, maintained cash registers, and performed inventory management tasks, contributing to efficient operations and minimizing errors.
Education
Bachelor of Arts -
University of Manitoba
04.2026
High School Diploma -
Vincent Massey Collegiate
06.2021
Skills
- Employee Communications
- Verbal Communication
- Administrative Procedures
- Account Management
- Deadline-oriented
- Records Management Systems
Volunteer Experience
- Winnipeg Pride Festival, Winnipeg, MB, Annually
- Year End Exhibition, Faculty of Architecture, University of Manitoba, Winnipeg, MB, 2016, Present
Timeline
Administrative Assistant
Doctors Manitoba
01.2021 - Current
Receptionist & Shift Manager
Re Sauna
01.2021 - 01.2022
Customer Service Representative
Red River Co-op
01.2020 - 01.2021
Bachelor of Arts -
University of Manitoba
High School Diploma -
Vincent Massey Collegiate
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