Emerson Gauntsmith
Ottawa,ON
Summary
A hard-working, driven, extroverted worker that thrives as a team player. My strong desire for creativity and sociability propelled my passion for marketing and sales. I have excellent problem solving skills and maintain meaningful long-lasting connections. I strive to bring my skills and expertise to new opportunities in marketing.
Overview
9
9
years of professional experience
Work History
Sales Developmental Representative
Absorb
05.2022 - Current
- Working to generate new business opportunities for the company by identifying, contacting, and qualifying potential customers.
Social Media Manager
Rockstar Energy
08.2020 - 05.2021
- Developed and implemented strategic social media marketing plans.
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
Inside Sales Consultant
Minto Group
05.2019 - 09.2020
- Responded to rental inquires from prospective and current Minto Residents.
- Determined best fit for prospective residents based on their needs.
- Educated prospective residents on features of Minto offerings.
Guest Service Representative
Joey Lansdowne
09.2017 - 09.2018
- Established a high level of guest satisfaction through genuine, enthusiastic and friendly interactions; thus improving customer retention.
- Facilitated front desk operations for busy high-volume events.
Customer Service Advisor
Ernst & Young Centre
07.2014 - 08.2018
- Improved Customer Satisfaction by resolving customer concerns.
- De-escalated problematic customer concerns.
- Executed customer requests in a friendly, knowledgeable and patient manner.
Education
BBA - Marketing
Saint Francis Xavier University
Antigonish, Nova Scotia 04.2022
Skills
- Organized and meticulous
- Cheerful and energetic
- Driven and dependable
- Customer service oriented
- Articulate and clear communicator
- Strong initiative and creative
- Problem solver
- Lead generator
Languages
English
Native/ Bilingual
French
Limited Working
Timeline
Sales Developmental Representative
Absorb
05.2022 - Current
Social Media Manager
Rockstar Energy
08.2020 - 05.2021
Inside Sales Consultant
Minto Group
05.2019 - 09.2020
Guest Service Representative
Joey Lansdowne
09.2017 - 09.2018
Customer Service Advisor
Ernst & Young Centre
07.2014 - 08.2018
BBA - Marketing
Saint Francis Xavier University
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