Emerson Dal Bello
Guelph,Canada
Summary
To secure a position with an organization in a demanding environment to support my university tuition.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Grand River Conservation Authority
05.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
General Laborer
LoboPines Kennels
01.2019 - Current
- Enhanced animal well-being by providing daily care, including feeding, cleaning, grooming, and exercising.
- Trained animals in behavioral compliance or other special routines.
Farm Hand
JennyGo Ranch
06.2015 - Current
- Cleaning horse stalls
- Grooming and feeding horses
General Laborer
RNR Custom Cycle Ltd.
06.2019 - 08.2019
- Cleaned motorcycles
- Cleaned bathrooms
- Organizing shop space
Education
No Degree -
St. James Catholic Highschool
Guelph06-2025
Skills
- Customer service
- Payment processing
- Key holder experience
- Staff training
- Strong leadership skills
- Ability to follow instructions to achieve an outcome
- Ability to work independently with minimal supervision and in a team environment
- Proficient computer skills; Google docs, Outlook
Timeline
Customer Service Representative
Grand River Conservation Authority
05.2022 - Current
General Laborer
RNR Custom Cycle Ltd.
06.2019 - 08.2019
General Laborer
LoboPines Kennels
01.2019 - Current
Farm Hand
JennyGo Ranch
06.2015 - Current
No Degree -
St. James Catholic Highschool