Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emerson Dal Bello

Guelph,Canada

Summary

To secure a position with an organization in a demanding environment to support my university tuition.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

Grand River Conservation Authority
05.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

General Laborer

LoboPines Kennels
01.2019 - Current
  • Enhanced animal well-being by providing daily care, including feeding, cleaning, grooming, and exercising.
  • Trained animals in behavioral compliance or other special routines.

Farm Hand

JennyGo Ranch
06.2015 - Current
  • Cleaning horse stalls
  • Grooming and feeding horses

General Laborer

RNR Custom Cycle Ltd.
06.2019 - 08.2019
  • Cleaned motorcycles
  • Cleaned bathrooms
  • Organizing shop space

Education

No Degree -

St. James Catholic Highschool
Guelph
06-2025

Skills

  • Customer service
  • Payment processing
  • Key holder experience
  • Staff training
  • Strong leadership skills
  • Ability to follow instructions to achieve an outcome
  • Ability to work independently with minimal supervision and in a team environment
  • Proficient computer skills; Google docs, Outlook

Timeline

Customer Service Representative

Grand River Conservation Authority
05.2022 - Current

General Laborer

RNR Custom Cycle Ltd.
06.2019 - 08.2019

General Laborer

LoboPines Kennels
01.2019 - Current

Farm Hand

JennyGo Ranch
06.2015 - Current

No Degree -

St. James Catholic Highschool
Emerson Dal Bello