Emercyn Byers
Grande Prairie
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Ash & Aspen
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions.
- Built relationships with customers to encourage repeat business.
Clubhouse Server
Pipestone Golf Club
05.2024 - 10.2024
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Promoted special events and offers to boost revenue during slow periods or holidays.
- Handled high-pressure situations with grace, effectively managing large groups during busy hours.
- Displayed extensive menu knowledge and answered customer inquiries confidently, ensuring guests made informed dining choices.
- Aided in creating memorable experiences by suggesting appropriate activities or amenities based on interests expressed.
- Upheld Clubhouse rules and regulations consistently while interacting with guests or members.
Hostess/Expo
Browns Social House
04.2023 - 05.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
St Josephs Catholic High School
Grande Prairie, AB05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Payment processing
Certification
- Alberta Food Safety
Timeline
Clubhouse Server
Pipestone Golf Club
05.2024 - 10.2024
Cashier
Ash & Aspen
09.2023 - Current
Hostess/Expo
Browns Social House
04.2023 - 05.2024
- Alberta Food Safety
High School Diploma -
St Josephs Catholic High School
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