Summary
Overview
Work History
Education
Skills
Timeline
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Emelyn Narag

Abbotsford,BC

Summary

Detail-oriented Tax Preparer with 6 years of experience in tax preparation for numerous entities. Expert in managing paperwork for tax returns, extensions, tax planning calculations and write-ups. Quick to build rapport with clients leading to long-term business relationships.

Overview

27
27
years of professional experience

Work History

Professional Tax Preparer

H&RBlock
01.2018 - 05.2023
  • Completed and filed returns with tax department.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Maintained compliance by adhering to current tax laws and regulations.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.
  • Assessed client tax situations to determine best filing options.
  • Offered clients recommendations to reduce tax liabilities.
  • Analyzed financial records to verify accuracy of tax returns.
  • Developed tax plans and projections to help clients meet objectives.
  • Utilized tax software to prepare returns and meet deadlines.
  • Collaborated with clients to answer questions and provide advice on tax matters.

Medical Front Office Supervisor

Belhoul Speciality Hospital
12.2004 - 08.2013
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Monitored front areas so that questions could be promptly addressed.
  • Kept high average of performance evaluations.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Fitness Instructor

Laure DeLys
08.2000 - 04.2024
  • Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
  • Explained use of exercise equipment to all participants, prioritizing safety at all times.
  • Designed innovative fitness plans to keep clients engaged.
  • Maintained clean and organized workout environment to enhance overall fitness experience.

Physical Therapist

Iriga City Physical Therapy & Rehabilitation Cente
09.1998 - 04.2000
  • Conducted clinical assessment and evaluation to determine patient needs.
  • Managed acute and chronic conditions with full understanding regarding complex therapy needs.
  • Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
  • Delivered home care therapy to long-term care patients and assisted with ROM and stretching exercises.
  • Observed and recorded patients' responses to therapies and exercises to report to practitioners and recommend adjustments to treatment plans.
  • Applied manual techniques and therapeutic exercises to improve range of motion, strength, balance and coordination.
  • Assessed patient needs through physical exams and evaluations to develop personalized treatment plans.
  • Educated families and patients on proper body mechanics and self-care practices to improve long-term outcomes.
  • Educated patients on proper body mechanics and injury prevention to avoid risk of re-injury.
  • Administered therapeutic treatments to ease pain and facilitate healing of injuries.

Physical Therapist

Bicol Rehab Network
08.1997 - 08.1998

Education

Certificate - Taxation Level 3 Rentals And Investments

H&RBlock, Canada
Abbotsford, BC
11.2021

Certificate - Taxation Level 2

H&R Block, Canada
Abbotsford, BC
12.2018

Certificate - Fundamental of Income Tax

H&RBlock, Canada
Abbotsford
09.2017

Bachelor of Science - Physical Therapy

Bachelor Of Science in Physical Therapy
Legazpi City,Philippines
03.1997

Skills

  • Data Inputting
  • Customer Interaction
  • Tax Documentation
  • Customer Satisfaction
  • Prepare Returns
  • Information Processing
  • Client Tax Services
  • Trained in Tax Software
  • Office Support
  • Time Management
  • Organizational Abilities
  • Understanding of Applicable Laws
  • Document Preparation
  • Detailed Documentation

Timeline

Professional Tax Preparer

H&RBlock
01.2018 - 05.2023

Medical Front Office Supervisor

Belhoul Speciality Hospital
12.2004 - 08.2013

Fitness Instructor

Laure DeLys
08.2000 - 04.2024

Physical Therapist

Iriga City Physical Therapy & Rehabilitation Cente
09.1998 - 04.2000

Physical Therapist

Bicol Rehab Network
08.1997 - 08.1998

Certificate - Taxation Level 3 Rentals And Investments

H&RBlock, Canada

Certificate - Taxation Level 2

H&R Block, Canada

Certificate - Fundamental of Income Tax

H&RBlock, Canada

Bachelor of Science - Physical Therapy

Bachelor Of Science in Physical Therapy

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Emelyn Narag