Emely Ovalle
Los Angeles
Summary
Care Coordinator Assistant at CHLA with proven expertise in patient coordination and compliance. Skilled in different EMR software and adept at fostering team collaboration. Successfully streamlined communication channels, enhancing service delivery and ensuring timely processing of prior authorizations. Committed to achieving optimal outcomes in fast-paced healthcare environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Care Coordinator Assistant
CHLA
Los Angeles
09.2023 - Current
- Enhance communication channels among patient, family, and healthcare teams
- Assist physicians with coordinating provider meetings and family meetings
- Coordinate attendance of necessary individuals for family center rounds
- Ensure DME and prior authorizations are properly processed for patients discharging
- Schedule appointments for patients with appropriate medical specialists
- Update and maintain databases with current information
- Prioritize and organize tasks to efficiently accomplish service goals.
Radiology- Imaging Clerk
Cedars Sinai Marina Del Rey Hospital
Marina Del Rey
08.2021 - 08.2023
- Relieved radiologic technologists of administrative duties such as typing forms, filing, and mailing reports
- Scheduled patient appointments through EPIC hospital software
- Observed confidentiality and safeguard all patient related information
- Created CDs for patients and staff
- Type/input medical orders for procedures and laboratory tests into EPIC
- Gathered patient records and transferred information to appropriate parties
Instructional Assistant
Los Angeles Unified School District
Los Angeles
09.2019 - 08.2021
- Assisted educators in instructional activities.
- Carry out tasks to support student achievement in diverse areas.
- Provide assistance to substitute teachers
- Supported office manager in handling daily administrative tasks.
- Greet and assist parents in main office
- Maintain the school's computer lab
Medical Staff Services- Student Intern
Providence Little Company of Mary
Torrance
01.2021 - 05.2021
- Organized and maintained the credentialing database and files for 1000+ Physicians and Advance Practice Professionals, assuring accuracy and completeness to support continuing compliance with The Joint Commission and CMS accreditation process
- Maintained a working knowledge of the Medical Staff by laws and applicable hospital policies to ensure the medical staff's compliance with stated parameters
- Ensured all provider information is verified and accurately recorded and maintained
- Attended and assisted in preparing for medical staff functions, committee and departmental meetings
Education
Bachelor of Science - Healthcare Management
California State University, Dominguez Hills
Carson, CA12.2021
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Internet research
- MD- Staff Credentialing Database
- EPIC software
- Cerner PowerChart Software
- Microsoft Teams
- Multi-Line phone skills
- Multitasking Abilities
- Listening skills
- Team collaboration
- Communication skills
- Patient coordination
- Prior authorization
- Compliance knowledge
Certification
Basic Life Support (BLS), American Heart Association, 08/01/21
Timeline
Care Coordinator Assistant
CHLA
09.2023 - Current
Radiology- Imaging Clerk
Cedars Sinai Marina Del Rey Hospital
08.2021 - 08.2023
Medical Staff Services- Student Intern
Providence Little Company of Mary
01.2021 - 05.2021
Instructional Assistant
Los Angeles Unified School District
09.2019 - 08.2021
Bachelor of Science - Healthcare Management
California State University, Dominguez Hills