Emely Garcia
Calgary,AB
Summary
Accomplished, compassionate and highly motivated professional with a proven history of keeping up with challenging human resources and payroll needs in high-volume, demanding environments while maintaining a results-driven mentality. Strong understanding of payroll procedures, tax regulations, employee relations, labour laws and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems.
Overview
7
7
years of professional experience
Work History
Human Resources & Payroll Administrator
Columbia College
05.2024 - Current
- Oversee and process bi-weekly payroll for 250-300 employees while maintaining accuracy and adherence to deadlines and perform calculations for federal garnishments, statutory holiday pay, vacation, and sick hours.
- Handled human resources tasks such as hiring, onboarding, payroll management, benefits administration, recordkeeping and employee relations issues resolution.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification by conducting regular audits of payroll data to identify discrepancies and ensure compliance with federal and provincial regulations.
- Develop spreadsheets and prepare detailed reports on payroll activities highlighting areas requiring improvement and to increase both accuracy and efficiency.
- Maintained up-to-date knowledge of changes in labor laws affecting payroll and human resources administration to ensure ongoing compliance.
- Managed employee records, verify and submit timekeeping information for accurate and efficient payroll processing.
- Achieved significant time savings in payroll processing by automating routine tasks, focusing on strategic improvements and streamlined employee onboarding while ensuring clear communication of policies and procedures.
- Improve employee understanding of benefit offerings through clear and informative communication, support employees during leave of absence requests by guiding them through necessary paperwork and coordinating required communications between departments.
- Conduct bi-weekly benefits audits to identify discrepancies and ensure accurate record-keeping, maximizing employee enrollment, monitor benefit utilization trends, provide recommendations for program improvements or adjustments based on data analysis and ensure accurate benefit deductions on employee paychecks and address any discrepancies in a timely manner.
Payroll Associate
Hays
05.2023 - 05.2024
- Managed payroll data entry and accurately processed weekly payroll for 800-1000 employees in a timely manner to meet deadlines and to comply with legislative and predetermined company guidelines.
- Identified opportunities for process improvements within the payroll system, leading to increased operational efficiency.
- Developed strong working relationships with colleagues across departments, fostering a positive work environment.
- Consistently met deadlines even under high-pressure situations, displaying exceptional time-management skills.
- Assisted with audit preparations, maintaining clear documentation of all payroll transactions.
- Prepared comprehensive payroll reports for management review, allowing informed decision-making.
- Resolved payroll discrepancies promptly, addressing employee concerns efficiently and professionally.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Collaborated with human resources, accounting, finance and other departments to confirm payroll accuracy.
Hays
Compliance Partner
01.2022 - 05.2023
- Implemented new employee onboarding processes, reducing the time required to fully integrate new hires into their roles and preparing necessary paperwork.
- Responsible for ensuring that all candidate queries are handled professionally, resolved and where appropriate, cascading to the relevant department.
- Ensuring that all contingency checks, and the completion of documentation is executed in a timely manner according to client, HAYS, and government requirements.
- Develop and maintain a strong working knowledge of various HR and Payroll practices within Canada and the US.
- Coordinated, reviewed, and completed the full onboarding and advised contractors on payroll related questions and ensured payroll compliance requirements are met as required by legislation.
- Complete thorough background checks, including but not limited to, employment verifications, education verifications, reference checks, criminal background checks, fingerprinting, drug screening and vetting incorporated contractors.
- Develop and maintained a comprehensive knowledge and understanding of the regulations and standards relating to independent (incorporated) contractors and employees.
Recruitment Coordinator
Randstad
04.2019 - 06.2020
- Enhanced candidate experience by streamlining the recruitment process and improving communication channels.
- Provided ongoing HR support and acted as a resource for the engineering division regarding and its contingent workforce.
- Provided coverage on open job orders by sourcing, pre-screening, and presenting quality candidates on an as needed basis.
- Assisted recruiters and account managers in performing effective contract negotiations with contractors, clients, and internal teams.
- Proactively prepared presentations and informative documents to ensure the engineering team was adequately prepared for meetings with clients, contractors, and candidates.
- Developed and maintained a strong working knowledge of various HR practices and payroll compliance requirements within Alberta, British Columbia, and Ontario.
- Coordinated, reviewed, and completed the full onboarding and advised contractors on payroll related questions and ensured payroll compliance requirements were being met as required by legislation.
- Completed thorough background checks, including but not limited to, employment verifications and reference checks, education and professional designation verifications, SIN verifications, criminal background checks, confirmations of incorporation's, etc.
- Developed and maintained a comprehensive knowledge and understanding of the regulations and standards relating to independent (incorporated) contractors and contract employees.
- Coordinated the completion of drug and alcohol and fit for duty testing while maintaining a comprehensive knowledge of all regulations pertaining to safety-sensitive roles.
- Performed internal audits to ensure all workers compensation coverage, liability insurance, tax forms, renewals and contract start/end dates are accurately reflected and up to date.
- Actively reviewed and monitored time and expense reports and followed up with contractors and clients to ensure reports were completed and up to date.
- Completed time and expense tutorials with new placements in various software’s, including but not limited to; Randstad Online Timesheet System, Fieldglass and Maximo.
- Provided training and continuously reviewed the organizational structure, internal processes, client practices and procedures to create effective training materials for all new internal hires within the engineering division.
Assistant Community Manager
QuadReal Residential Services LP
03.2018 - 04.2019
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Processed applications efficiently by verifying income documentation, credit history and reference checks.
- Facilitated move-in process for new residents by coordinating lease signing, apartment inspections, and key handovers while adhering to all legal requirements.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Maintained knowledge on lease and renewal rates.
- Completed rent collections, recorded all transactions in Yardi Voyager and deposited money while striving for zero arrears each month.
- Communicated and continuously collaborated with Resident Service Manager to ensure suites are delivered on time and as promised and perform new home orientations with the new residents.
Temporary Leasing Consultant
Vertica Resident Services
12.2017 - 03.2018
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service to current and prospective residents by creating strong relationships and addressing all concerns.
- Negotiated leases to achieve full occupancy and value of properties.
- Conducted thorough background checks for applicants by performing employment verifications, landlord verifications, and credit checks.
- Created lease agreements, parking addendums, pet addendums, availability sheets, email templates, and ensured all data was recorded.
- Performed move in/out inspections, and annual suite inspections.
- Ensured all leasing documents were ready, cut keys and create parking/building fobs in time for residents move in date.
- Collected rent and assisted in setting up payment arrangements, striving for zero arrears each month.
- Performed suite inspections, completed all required tenant related paperwork, and maintained up to date data entry.
- Created work orders and acted as a point of contact between residents, management, and contractors.
Education
Chartered Professional in Human Resources
CPHR Alberta
Calgary, Canada2025
Payroll Compliance Professional
National Payroll Institute (NPI)
Calgary, Canada09.2024
Human Resources Diploma
SAIT
Calgary, Canada12.2016
Skills
- HR Support
- Payroll Processing
- Payroll Auditing
- Benefits Administration
- Problem-Solving
- Time Management
- Customer Service
- Microsoft Office
Timeline
Human Resources & Payroll Administrator
Columbia College
05.2024 - Current
Payroll Associate
Hays
05.2023 - 05.2024
Hays
Compliance Partner
01.2022 - 05.2023
Recruitment Coordinator
Randstad
04.2019 - 06.2020
Assistant Community Manager
QuadReal Residential Services LP
03.2018 - 04.2019
Temporary Leasing Consultant
Vertica Resident Services
12.2017 - 03.2018
Chartered Professional in Human Resources
CPHR Alberta
Payroll Compliance Professional
National Payroll Institute (NPI)
Human Resources Diploma
SAIT
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