Emely Caballero
Oxnard
Summary
Dynamic customer service professional with experience at Panda Express, excelling in cash handling and problem-solving. Proven ability to enhance guest relations through attentive service and effective communication in both English and Spanish. Recognized for maintaining a clean work environment and optimizing customer experiences, contributing to overall satisfaction.
Overview
3
3
years of professional experience
Work History
Counter Helper
Panda Express
Oxnard, CA
10.2024 - Current
- Assisted customers in selecting menu items and provided recommendations based on preferences.
- Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
- Handled customer inquiries and resolved issues effectively, contributing to positive dining experiences.
- Addressed customer concerns promptly and professionally, resulting in improved customer relationships.
- Assisted in maintaining a clean and organized work area, ensuring optimal productivity.
Host
Teppan Steak House
Oxnard, CA
06.2023 - 09.2024
- Welcomed guests, ensuring pleasant dining experiences through attentive service.
- Managed reservations and seating arrangements to optimize table turnover and guest flow.
- Handled customer inquiries and concerns promptly, improving overall guest relations.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
High School Diploma -
Oxnard High School
Oxnard, CA06-2024
Skills
- Cash handling expertise
- Problem-solving skills
- Time management
- Listening skills
- Customer engagement
- Administrative skills
Timeline
Counter Helper
Panda Express
10.2024 - Current
Host
Teppan Steak House
06.2023 - 09.2024
High School Diploma -
Oxnard High School