Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Emelie A. Mendez

Child Care Provider & Barista
Chatsworth,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

8
8
years of professional experience
16
16
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Barista

Compass Group
Northridge, California
01.2025 - Current

Cleaned counters, machines, utensils, and seating areas daily.

  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Took extra shifts when I was available to help.
  • Made beverages to customer liking in timely manner.
  • Restock inventory throughout the day.
  • Controlled line and crowd with quick, efficient service.

Child Care Provider

G. Angeles & P .Mendez F.C.C.
Oxnard, CA
04.2023 - Current
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing for up to 8 kids.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Developed age-appropriate activities and crafts to engage children, from ages 10 months to 11 years old.
  • Improved language development through engaging storytelling sessions and age-appropriate book readings.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Provided emotional support and guidance to children during difficult times.
  • Communicated regularly with parents regarding their child's achievements or concerns while offering guidance on home-based support strategies.
  • Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
  • Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Facilitated learning through play, stories, and outdoor activities for successful child outcomes.
  • Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Enhanced children's social skills by organizing group activities and promoting positive interactions.

Youth Development Professional

Boys and Girls Club
Reseda, California
11.2024 - 12.2024
  • Supervised members for up to 6 hours between the ages of 5 yrs to 11 yrs of age
  • Weekly one on one meetings with the head coordinator for progress reports
  • Connected with co-workers and members to establish a well-balanced and healthy environment
  • Aided in creating projects and activities to keep members entertained and interested
  • Used First Aid for any injuries and wrote reports to illustrate to parents

Store Manager

Simone’s Coffee and Tea
Ventura, California
07.2020 - 03.2023
  • .Ordered and Organized restaurant inventory on a weekly basis.
  • Assisted with monthly celebratory videos and internal events (festive times of the year, new merchandise announcement, etc.).
  • Scheduled and announced annual dinners for the company.
  • Managed client calls (big orders, delivery issues, schedule changes for deliveries)
  • Reviewed and notified employees of any trainings/certificates that need updating ona monthly basis.
  • Managed schedule according to availability and with trainings in mind.
  • Ran store and overlooked employees of up to 6 people.
  • Connected with the team to build better relationships and community.
  • Maintained great customer service through stressful situations.
  • Worked my way up through each station, memorized recipes, sent out orders in under 5 minutes wait time.
  • Provided support in the marketing area.
  • Took pictures and video clips for social media.
  • Created celebratory videos.
  • Wrote emails back to customers for any comments, questions, or concerns.
  • Oversaw business in store merch.

Respite Care Provider

Channel Islands Social Services
Camarillo, California
09.2017 - 09.2020
  • Looked after child on the spectrum.
  • Assisted with restroom needs.
  • Engaged with child to learn new habits and ways of playing.
  • Looked after child for up to 10 hours.
  • Mostly looked after child on weekends to aid parents in running errands or other important matters.

Education

BA - Art Education

California State University Northridge
Northridge, CA
01.2023 - 05.2026

AA - General Studies: Natural Sciences and Mathematics, General Studies: Arts and Humanities

Ventura Community College
Ventura, CA
08.2014 - 07.2023

High School Diploma -

Pacifica High School
Oxnard, CA
08.2010 - 01.2014

Skills

  • Bilingual (English and Spanish)

Cash handling

Friendly and outgoing

Time management

POS systems

Team player

Attention to detail

Problem-solving

Inventory management

Multitasking and organization

Patience and empathy

CPR training

Safety awareness

Observation and assessment

Healthy environments

Positive reinforcement

Accomplishments

  • Dean's List at California State University Northridge, Fall 2024.
  • First Store Manager in history for Simone's Coffee Shop and Tea. They have been running their shop for over 20 years.

Certification

Certified Store Manager, eFoodHAndlers Cert. -2022-2023

Timeline

Barista

Compass Group
01.2025 - Current

Youth Development Professional

Boys and Girls Club
11.2024 - 12.2024

Certified Store Manager, eFoodHAndlers Cert. -2022-2023

10-2024

Child Care Provider

G. Angeles & P .Mendez F.C.C.
04.2023 - Current

BA - Art Education

California State University Northridge
01.2023 - 05.2026

Store Manager

Simone’s Coffee and Tea
07.2020 - 03.2023

Respite Care Provider

Channel Islands Social Services
09.2017 - 09.2020

AA - General Studies: Natural Sciences and Mathematics, General Studies: Arts and Humanities

Ventura Community College
08.2014 - 07.2023

High School Diploma -

Pacifica High School
08.2010 - 01.2014
Emelie A. MendezChild Care Provider & Barista