Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emelda Maria Michael

14 16772 61 Ave Surrey, BC,Canada

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Results-oriented professional with experience in retail management, customer service, and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction, and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.

Overview

2025
2025
years of professional experience

Work History

Server

J&J Convention Center
06.2024 - 11.2024

-Excellent customer service and communication skills.


-Strong multitasking abilities in a fast-paced environment.

-Ability to maintain cleanliness and adhere to food safety standards.

-Teamwork and collaboration to ensure smooth service.

-Conflict resolution and problem-solving in customer interactions.

Assistant Store Supervisor

Zigma Convenient Store
03 2021 - 04 2024
  • Strong customer service skills in handling cash-related inquiries.
  • Maintained effective stock management and merchandising.
  • Proficient in accurate cash counting and balancing.
  • Maintained inventory levels established by guidelines to meet customer needs.
  • Conducted regular housekeeping activities and merchandising to maintain aesthetic shop presentation.
  • Developed and maintained prequalified local supplier list for emergency stock purchases.
  • Provided excellent customer care through prompt complaint resolution and quality of service.

Education

Diploma - Early Childhood Education

Sault College

Bachelors - Psychology

Mahatma Gandhi university

Skills

  • Active listening
  • Record-keeping
  • Customer complaint resolution
  • Returns management
  • Store Management
  • Active listening
  • MS Office, excel
  • Effective communication
  • Multitasking and organization
  • Cash management

Timeline

Server

J&J Convention Center
06.2024 - 11.2024

Bachelors - Psychology

Mahatma Gandhi university

Assistant Store Supervisor

Zigma Convenient Store
03 2021 - 04 2024

Diploma - Early Childhood Education

Sault College
Emelda Maria Michael