Housekeeping Room Attendant
Chateau Valenzuela condominium ouners association
Manila Philippines , Philippines
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Streamlined communication with colleagues through effective use of mobile devices and software applications specific to housekeeping operations.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Hang, cleaned and rehung draperies to maintain freshness.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Returned emptied garbage receptacles to proper locations.
- Polished fixtures to achieve professional shine and appearance.
- Washed and put away kitchen dishes, utensils and glassware.
- Rotated linens in storerooms and replenished when supplies ran low.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Sorted, laundered and put away various laundry items.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Handled requests for extra linens, toiletries and other supplies.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Oversaw calendar to manage organized cleaning schedule and complete tasks on time.
- Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Responded to requests from patrons for linens and toiletries.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Leveraged problem-solving skills to address unexpected challenges quickly without compromising the quality of service.
- Increased sustainability efforts by implementing water conservation techniques during routine cleaning tasks.
- Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
- Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Ensured proper usage and maintenance of equipment, prolonging its lifespan while reducing repair costs.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Made recommendations for improvements in processes or procedures based on personal observations and feedback from guests.
