Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Emel Demirci

Toronto,Canada

Summary

Accomplished application architect with expertise in enterprise-level solutions. Defined architectures and led projects in financial, insurance, and retail sectors, ensuring alignment with strategic priorities. Engaged stakeholders through effective presentations and collaborative meetings, driving innovation and enhancing technical processes.

Overview

1
1
Certification
30
30
years of professional experience

Work History

Application Architecture

Foresters Financial
Toronto, Canada
08.2017 - Current
  • Project Architecture: New business initiatives, eApp Modernization, Policy Illustration, Underwriting and Administration Applications, Documaker Upgrade, Realtime Contract Issue Print (CIP) Automation, eDelivery.
  • Workday Expansion to CPP, Cornerstone Learning Management (LMS) replacement with Workday Learning
  • IFRS 9, IFRS 17, and RiskIntegrity, BMC ITSM Portal Applications
  • Created Architecture Vision Documents and reviewed with stakeholders
  • Participated in project status, requirements, troubleshooting, and estimate reviews meetings with IT, Business, and vendors.
  • Reviewed vendor proposals to ensure alignment with project goals and requirements.
  • Project Security Certifications
  • Privacy Impact Assessments
  • BSD and TSD Approvals
  • Infrastructure setup requests
  • Multifactor Authentication (MFA)
  • RPA- Automation: UiPath
  • RPA - IT Governance and Roadmap
  • Worked on evaluation of several requests from Insurance Operations where RPA to be used for automation.
  • Worked on UiPath infrastructure cost calculations
  • Worked on Performance issues of on premises and SaaS solutions.
  • UiPath – Upgrade
  • Support for RPA Bot Licensing - Ui Path
  • Intelligent Document Processing - IDP (OCR): Email Listener Proof of Concept
  • Worked with multiple vendors for IDP POCs
  • Replacing OCR system with Microsoft Power Automate platform solution.
  • UiPath Integration
  • Hyperscience IDP Tool: Provided solution for multiple OCR projects for different business teams
  • Presented platform alternatives such as Azure VM and SaaS Options
  • Infrastructure architecture, integration, SSO
  • Documented Hyperscience Administration & Permissions
  • GPU investigation with Nutanix & Microsoft.
  • Provided technical support to troubleshoot and resolve issues in system performance.
  • Integration Architecture: SSO/ESB/APIs: Lead Single SignOn (SSO) projects between the Foresters network and vendors using Azure Active Directory and ADFS: Workday Mobile Application SSO, LinkedIn Learning platform SpaceIQ, LifeWorks, Moody’s RiskIntegrity
  • Worked in troubleshooting, configuration, implementation of SSO with different vendors.
  • API Management: APIM Product reviews with Microsoft and RedHat
  • POC on Microsoft API Management tool.
  • APIM Reference Architecture Document Creation & Presentation.
  • Total Cost of Ownership (TCO) Document
  • DocuSign: DocuSign Integration, configuration
  • DocuSign Administration: Review of Permission Profiles/DocuSign Administration
  • Product Assure Platform(SaaS -DXC): Worked on Assure Product support model – Discussion.
  • Provided Assure Product Support Model RACI Matrix
  • Led working sessions with DXC and Foresters to establish product models in Product Assure.
  • Provided overview of Product Assure to the project team members.
  • Risk Integrity (RI) Governance(SaaS – Moodys): Provided “Risk Integrity” (RI) Governance Framework for Finance and Actuarial Teams.
  • Documented & Reviewed access provisioning with Infosecurity Team for IFRS 17 users by Helpdesk Team.
  • Created and Presented Target Operational Model (TOM).
  • RI Integration via API: Provided solution for API Integration with Moody’s Risk Integrity.
  • KPMG - Audit Walkthroughs: Provided & presented KPMG IFRS 17 processes for: Data flows into RI from EDW & EAS, RI output file generation & controls, Review of Controls [EDE to RI to EAS] Process, KPMG review Foresters to Review Finance RI Variable Input Files, KPMG Review of RI Input Files through AXIS Link
  • IT Operations Readiness: Created and Reviewed IT Ops Document with ITOps, Helpdesk
  • Worked on Risk Integrity and Journal Entry posting solution.
  • IFRS17 Interface Data Controls.
  • Documaker Upgrade(Oracle): Worked with Vendor Management and IT Teams on the Upgrade.
  • Service Requests with Oracle Support team
  • Global Marketing Brand Portal: Product analysis via communication with the vendors
  • Solution comparisons
  • ESB Upgrade to FUSE: Created ESB Web Services inventory and diagrams.
  • Created Architecture Decision Document and reviewed with stakeholders and architects.
  • Life Insurance

Application Architect

Royal Bank of Canada
Toronto, Canada
12.2015 - 12.2017
  • Developed and presented solution alternatives with recommendations to stakeholders, enhancing decision-making processes.
  • Facilitated meetings for reviewing technical architecture, driving effective decision-making and problem resolution.
  • Resolved technical issues and escalated them to management.
  • Coordinated meetings with application custodians to address reported issues, ensuring timely resolution and improved communication.
  • Provides Idea Creation (IC) level solution for the business online channel.
  • RSA Token Infrastructure Upgrade Project, Led Trade Modernization implementation project by coordinating cross-functional teams.
  • Delivered RSA Token Infrastructure upgrade project IAR (Interim Architecture Review) presentation with the involved teams and parties.
  • Provided solution for Migration and Rollback Plans for all the channels involved.
  • Participated in Authentication and provisioning service requirements from RBC channels.
  • Documented suggestions for Business Units for the actions to be taken before the migration.
  • Ensured that Online RBCExpress channel’s token infrastructure will be improved and less error-prone.
  • Facilitated some architectural discussions with security consultant and the vendor.
  • Worked with TSA, PM to report and analyze the discrepancies between production systems in RSA Token Infrastructure.
  • Supported QA for test case design and questions related to architecture or vendor product.
  • Trade Modernization Implementation Project
  • Participated in requirements sessions, use case reviews, infrastructure related meetings.
  • Worked on the Solution Architecture tasks.

Senior Technical System Analyst/Team Leader

Royal Bank of Canada
Toronto, Canada
08.2007 - 12.2015
  • Worked with business units and solution architects and created Proof of Concept projects to interact to external systems or web services.
  • Designed solution components, created Proof of Concept Projects and provided Technical Detailed Design for Wells Fargo Single Sign-on Project.
  • Secured RBC Express application by introducing Two Factor Authentication (2FA) solution.
  • Designed and implemented the project which clients started to use token for Two Factor Authentication at login and for approval of global banking services.
  • Conducted high-level and detailed technical design for systems to enhance functionality.
  • Analyzed solution and business requirements to eliminate Java Applet technology dependency for RBC Express business clients.
  • Designed and developed client management, user migration, password setup, cheque image retrieval modules in Java Authentication Removal Initiative (JARI).
  • Developed cheque imaging retrieval component for RBC Online Banking, integrating with Symcor to improve user experience.

MARSH Canada
Toronto, Canada
11.2006 - 07.2007
  • Facilitated business requirement clarification discussions through organizing meetings and distributing meeting minute documents to the team.

Senior Developer/ Analyst

Qualicom Innovations
Toronto, Canada
07.2004 - 11.2006
  • Dealer POS- RETAILIT (Qualicom Innovations Office): The purpose of the Retail-IT project is to develop the Retail Management System to provide total solutions to retailers of various sizes and industries.
  • Retail Information System - Payment Gateway (Telus): Maximized Application Platform business by developing system solutions.
  • Executed full development life cycle for Administration and Reports modules of Qualicom Innovations’ Retail Information System in Telus environment.
  • Supported full project development life cycle, including analysis, design, programming, and implementation.
  • Executed application migration from Websphere to JBOSS server to improve performance.
  • Completed migration of application data from ORACLE to MYSQL and DB2 to optimize database management.
  • Utilized STRUTS, JAVA, J2EE, Servlet, JSP, and EJB technologies.
  • It integrates functions for storefront and back-office to access store information and manage store operations centrally from anywhere through the store network or the internet.
  • Utilized technologies: Weblogic Application Server ,ORACLE, STRUTS, using JAVA, J2EE, Servlet, Websphere,DB2,JSP.

Programmer/Analyst

Garantibank
Istanbul, Turkey
05.2000 - 11.2003
  • Designed and implemented component-based client/server applications for cash management, chequebook operations, and donations to enhance user experience.
  • Developed and deployed web applications using JSP/Servlets on Tomcat 4.0 to improve accessibility and functionality for end-users.
  • Led data conversion project for currency exchange on IBM Mainframe, DB2 database, ensuring accurate and timely migration.

Research Specialist/Programmer

Akbank
Istanbul, Turkey
11.1996 - 05.2000
  • Presented research reports on highly secure financial products, informing decision-making and strategy.
  • Developed statistical reporting programs using Visual Basic, Crystal Report, and MS Excel macros, improving data availability and analysis.
  • Adapted new technologies for banking applications, enhancing functionality and user experience.
  • Implemented preliminary coding on wireless P.O.S., Smart Card Readers, Magnetic Card Readers, Cash Dispensers.
  • Y2K Project: Participated in Project Coordination Team which was in charge of control and planning of Y2K project in different groups of the bank and prepared Y2K guide for small and medium sized organizations.
  • Recognized by Gartner Group for outstanding project execution.

Education

Artificial Intelligence: Business Strategies and Applications -

BERKELEY
01-2025

Enterprise Architect Certificate -

UNIVERSITY OF TORONTO
05-2017

Political Science Major -

YORK UNIVERSITY
TORONTO, CANADA
01-2016

Executive MBA -

BOSPHORUS UNIVERSITY, ISTANBUL, TURKEY
Turkey
12-2002

Bachelor of Science - Electrical and Electronic Eng

MIDDLE EAST TECHNICAL UNIVERSITY
Ankara, Turkey
12-1996

Skills

  • Solution architecture
  • Application integration patterns
  • Cloud identity management
  • Microsoft Power Automate proficiency
  • Document automation
  • Machine learning integration
  • Requirements analysis
  • Architectural design
  • Information technology expertise
  • Cost assessment
  • Consulting and collaboration
  • Stakeholder engagement
  • Strategic development
  • Leadership
  • Cost assessment

Certification

  • Oracle Certified Master, Java EE 6 Enterprise Architect
  • Sun Certified Programmer for Java 2 Platform
  • Sun Certified EJB Business Component Developer for the JAVA 2 Platform
  • Sun Certified Web Developer for Java 2 Platform
  • E-commerce Professional Development with J2EE Certification Program

Accomplishments

  • Provided solutions and participated in large number of significant business and technology initiatives.
  • Provided Proof of Concepts (POC) for Document Understanding and worked with multiple vendors.
  • Established e-signature SaaS tools and integrated to the enterprise systems for electronic document delivery.
  • Lead many Single SignOn integrations using different technologies.
  • Defined application architectures and recommended solutions which align with project priorities.
  • Delivered RSA Token Infrastructure upgrade project IAR (Interim Architecture Review) presentation.
  • Created Architecture Decision documents for RSA Token Upgrade, Trade Modernization Projects, Mobile Deposit Capture-Client Account Crediting, Certified Cheque Processing, RDC Fine Grain Permissioning in RBC Express.
  • In RSA Token Upgrade Project, provided Migration and Rollback Plans for all the channels involved.
  • Provided Idea Creation(IC) level solution for the business online channel.
  • Contributed to the JARI project which resolved a software and client issue affecting small business and Commercial clients that would prevent them from banking online with RBC in 10 weeks.
  • Designed solution components and provided Technical Detailed Design for Wells Fargo Single Sign-on Project.

Timeline

Application Architecture

Foresters Financial
08.2017 - Current

Application Architect

Royal Bank of Canada
12.2015 - 12.2017

Senior Technical System Analyst/Team Leader

Royal Bank of Canada
08.2007 - 12.2015

MARSH Canada
11.2006 - 07.2007

Senior Developer/ Analyst

Qualicom Innovations
07.2004 - 11.2006

Programmer/Analyst

Garantibank
05.2000 - 11.2003

Research Specialist/Programmer

Akbank
11.1996 - 05.2000

Artificial Intelligence: Business Strategies and Applications -

BERKELEY

Enterprise Architect Certificate -

UNIVERSITY OF TORONTO

Political Science Major -

YORK UNIVERSITY

Executive MBA -

BOSPHORUS UNIVERSITY, ISTANBUL, TURKEY

Bachelor of Science - Electrical and Electronic Eng

MIDDLE EAST TECHNICAL UNIVERSITY

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Emel Demirci