EMEKA MARVELLOUS OKORO

Work History

FLXP DXT6 AMAZON

09 2024 - 01 2025

Loaded van and properly secured items to prevent damage for deliveries.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Maintained accurate records of all completed deliveries, ensuring proper documentation for billing purposes.
Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.

SÉCURITÉ VISION INC

03 2024 - 01 2025

Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Responded quickly to incidents and assessed active situations for security concerns.
Checked and verified photo identification prior to granting facility access.
Responded quickly to emergency situations to assess and deflect issues.
Maintained a safe environment for staff and visitors through proactive surveillance and communication.

RESIDENCE MANOIR

06 2024 - 11 2024

Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Assisted clients with activities of daily living, promoting independence and quality of life.
Assisted patients with self-administered medications.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Recognized and reported abnormalities or changes in patients' health status to case manager.

Montreal Elite Security

02 2024 - 03 2024

Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Assisted in the development of comprehensive security plans for special events and occasions.
Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Checked and verified photo identification prior to granting facility access.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
Responded quickly to incidents and assessed active situations for security concerns.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.

IYARE HOMES GRA

06 2022 - 06 2023

Developed trust-based relationships with clients through active listening and empathetic communication skills.
Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Provided compassionate and patient-focused care to cultivate well-being.

NITEL NIG LTD

03 2020 - 01 2022

Answered customer telephone calls promptly to avoid on-hold wait times.
Collaborated with team members to develop best practices for consistent customer service delivery.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Provided primary customer support to internal and external customers.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Handled customer inquiries and suggestions courteously and professionally.