Summary
Overview
Work History
Education
Skills
Timeline
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Emeka Okafor

Barrie,ON

Summary

Dynamic support worker with a proven track record at Muskoka Residential Centre, excelling in client assessment and care planning. Skilled in crisis intervention and fostering positive relationships, I effectively enhanced clients' communication skills and confidence, while ensuring their well-being through active participation in social activities. Committed to delivering exceptional customer service.

Overview

5
5
years of professional experience

Work History

Support Worker

Muskoka residential Centre
Muskoka, Ontario
11.2022 - Current
  • Implemented one-on-one sessions concentrating on advancement of communication skills, effective problem-solving methods, and confidence boosting.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
  • Reported any incidents or accidents in accordance with company policy and procedure.

Uber Driver

Uber Company
Barrie, Ontario
03.2020 - Current
  • Worked closely with dispatch center staff to coordinate pickups and drop-offs in a timely manner.
  • Established positive relationships with customers through courteous interactions.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Adhered to all city regulations related to ride share services such as speed limits, parking rules.

Education

GED -

Crossroads Truck Training Academy
Barrie, ON
12-2023

GED -

Pharma-Medical Science College of Canada
Toronto, ON
06-2020

Skills

  • Client assessment
  • Care planning
  • Behavior management
  • Crisis intervention
  • Medication administration
  • Customer service

Timeline

Support Worker

Muskoka residential Centre
11.2022 - Current

Uber Driver

Uber Company
03.2020 - Current

GED -

Crossroads Truck Training Academy

GED -

Pharma-Medical Science College of Canada

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Emeka Okafor