Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emberlyn Walsh

Prince Geroge

Summary

I am a CNC graduate for dental assisting , I enjoy spending time with my family and friends, reading, crocheting, and sewing. In the great outdoors I enjoy downhill skiing, camping with my family and hiking. I am looking for full time employment. I am flexible and excited for my first job outside of school and am excited to be part of a team in a great work environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

The Brick
07.2024 - Current
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.
  • Verified delivery schedules and processes.
  • Handled returns or exchanges efficiently while preserving customer loyalty through courteous assistance and fair resolution practices.
  • Navigated complex situations diplomatically by using professional problem-solving techniques tailored to specific customer needs.
  • Completed transactions using Global Payments and cash payments and completed cashout at the end of the shift

Dental Assistant

True North Family Dental Care
06.2025 - 06.2025
  • Practicum requirements for CNC Dental Assisting Certificate
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.


Dental Assistant

Rapha Dental Centre
04.2025 - 04.2025
  • Practicum requirement for CNC
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Improved dental procedure outcomes with accurate preparation of filling and crown materials.

Sales Associate

Sunflower Fabrics
09.2023 - 04.2024
  • My responsibilities included inventorying merchandise, working the till/cash register, helping customers and daily cleaning activities.

Education

Certificate - Dental Assisting

College of New Caledonia
Prince George, BC
06-2025

High School Diploma -

Prince George Secondary School
Prince George, BC
06.2024

Skills

  • Problem solving
  • Communication
  • Leadership
  • Organization
  • Team player
  • Customer service
  • Critical thinking
  • Conflict resolution
  • Building rapport

Certification

  • Emergency First aid certificate: Course taken through First response in September 2024
  • WHMIS certified: Online course completed in September 2024
  • Emergency overdose response training: online course taken in September 2024
  • In the process of obtaining Temporary Certified Dental Assistant lisence through BCCOHP

Timeline

Dental Assistant

True North Family Dental Care
06.2025 - 06.2025

Dental Assistant

Rapha Dental Centre
04.2025 - 04.2025

Customer Service Representative

The Brick
07.2024 - Current

Sales Associate

Sunflower Fabrics
09.2023 - 04.2024

Certificate - Dental Assisting

College of New Caledonia

High School Diploma -

Prince George Secondary School

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Emberlyn Walsh