Emanuela Aliko
Calgary,AB
Summary
Dynamic Sales Associate with proven success at Neptun, consistently achieving sales targets through exceptional customer service and strong problem-solving skills. Adept at building lasting relationships and utilizing suggestive selling techniques, I bring reliability and a flexible schedule to drive results and enhance client satisfaction.
Midwifery Practice
Regional Hospital “Omer Nishani”
Gained hands-on experience in prenatal care, labor support, and postpartum care.
• Assisted obstetricians and guided expecting mothers throughout the birthing process.
• Monitored vital signs and ensured the wellbeing of both mother and child.
• Educated families on breastfeeding, newborn care, and postpartum recovery.
Overview
5
5
years of professional experience
Work History
Florist Assistant
Tahir Çelo
02.2022 - 12.2023
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
- Collaborated with team members on large projects, contributing to successful completion of orders on time and within budget constraints.
- Prepared incoming flower stocks for inclusion in arrangements, bouquets .
Sales Associate
Neptun
07.2018 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor In Nursing - Nursing Midwifery
University of Albania “ Eqerem Çabej “
Albania09.2019
Skills
- Customer service
- Problem-solving skills
- Time management
- Teamwork and collaboration
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Flexible schedule
- Client service
Languages
English
Upper intermediate (B2)
English
Upper intermediate (B2)
Albanian
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Florist Assistant
Tahir Çelo
02.2022 - 12.2023
Sales Associate
Neptun
07.2018 - 04.2023
Bachelor In Nursing - Nursing Midwifery
University of Albania “ Eqerem Çabej “
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