Emanuel Silverio
Windsor,Canada
Summary
As a thorough and dedicated team contributor, possess strong organizational capabilities enabling handling multiple projects simultaneously with utmost accuracy. Experience has honed ability to effectively prioritize tasks and consistently meet deadlines. With a keen eye for detail and a commitment to excellence, equipped to make a valuable impact in any professional setting.
Overview
9
9
years of professional experience
Work History
Sales Associate and Hockey Specialist
Brian’s Source For Sports
02.2023 - Current
- Consistently achieved inventory accuracy goals through regular cycle counts and audits, while maintaining a clean and organized stockroom
- Specialized in skate sharpening and hockey repairs
- Provided exceptional customer service to a diverse clientele, consistently exceeding expectations and cultivating strong, positive relationships with customers
- Demonstrated exceptional sales skills, effectively identifying customer needs and providing tailored product recommendations, resulting in increased sales and customer satisfaction
Sales Associate
George's Flowers
04.2021 - 08.2021
- Collaborated with wholesale suppliers to assess product availability and pricing, ensuring optimal inventory levels and cost-effective purchasing.
- Accurately calculated and managed inventory of fresh cut flowers, plants, balloons, and greeting cards to maximize stock efficiency and meet customer demand.
- Analyzed opportunity costs and market demand to strategically determine resale pricing on wholesale products, enhancing profitability.
- Provided excellent retail service by processing transactions efficiently, managing cash and credit card payments, and balancing daily cash register sales to ensure accurate financial reporting
Customer Service Representative
ESPN
06.2019 - 08.2019
- Responded to telephone inquiries professionally, delivering accurate information, taking messages, and transferring calls as needed to ensure effective communication.
- Resolved customer complaints promptly and efficiently, enhancing customer satisfaction and loyalty.
- Managed monthly customer memberships, ensuring accurate record-keeping and seamless renewals.
- Provided customers with accurate and relevant sports information, assisting them in making informed decisions
Trainer
Personal Training (self Employed)
04.2018 - 08.2018
- Organized and led off-ice hockey workout sessions for youth athletes aged 14-17, fostering skill development and physical fitness for both boys and girls.
- Supervised and actively engaged with children and parents, creating a supportive and positive environment for all participants.
- Demonstrated effective drills and workouts, ensuring athletes received high-quality instruction tailored to their skill levels.
- Built a strong customer base of 6-7 dedicated athletes, providing training sessions two to three times a week to enhance their performance.
- Assessed pricing structures and managed weekly payments, ensuring transparency and satisfaction for both athletes and their families
Maintenance Crew Member
Rochester Place Golf & Resort
05.2017 - 08.2017
- Served as a grounds crew member, performing essential maintenance to uphold the integrity of the golf course and resort.
- Ensured the cleanliness and high-quality appearance of the golf course, enhancing the overall guest experience.
- Operated landscaping equipment and small transportation vehicles safely and efficiently, contributing to the upkeep and aesthetic appeal of the property.
Laborer
TREND Millwork
04.2016 - 12.2016
- Assembled cabinets and a variety of wood products for companies and universities, ensuring high standards of craftsmanship and quality.
- Operated large woodworking machinery daily, maintaining precision and safety while optimizing production efficiency.
- Interpreted and worked from detailed blueprints for large-scale projects, ensuring accurate execution and alignment with specifications.
- Engaged and collaborated effectively with team members, fostering a positive work environment and promoting teamwork
Education
Adrian College Graduate - Interior Design, Communications
Adrian College
04.2022
High School -
Holy Names Catholic High School
05.2015
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
Achievements
Professional Hockey Experience, Vannas Hockey Club, Sweden, 09/22 - 12/22, Adrian College Men’s ACHA Ice Hockey, 2018-2022, National Champion 2020/2021, All-Academic Team 2020/2021, GLCHL League All-Rookie Team 2018/2019
Timeline
Sales Associate and Hockey Specialist
Brian’s Source For Sports
02.2023 - Current
Sales Associate
George's Flowers
04.2021 - 08.2021
Customer Service Representative
ESPN
06.2019 - 08.2019
Trainer
Personal Training (self Employed)
04.2018 - 08.2018
Maintenance Crew Member
Rochester Place Golf & Resort
05.2017 - 08.2017
Laborer
TREND Millwork
04.2016 - 12.2016
High School -
Holy Names Catholic High School
Adrian College Graduate - Interior Design, Communications
Adrian College
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