Emanuel Silverio
Windsor,Canada
Summary
As a thorough and dedicated team contributor, possess strong organizational capabilities enabling handling multiple projects simultaneously with utmost accuracy. Experience has honed ability to effectively prioritize tasks and consistently meet deadlines. With a keen eye for detail and a commitment to excellence, equipped to make a valuable impact in any professional setting.
Overview
9
9
years of professional experience
Work History
Sales Associate and Hockey Specialist
Brian’s Source For Sports
Windsor, Canada
02.2023 - Current
- Consistently achieved inventory accuracy goals through regular cycle counts and audits, while maintaining a clean and organized stockroom
- Specialized in skate sharpening and hockey repairs
- Provided exceptional customer service to a diverse clientele, consistently exceeding expectations and cultivating strong, positive relationships with customers
- Demonstrated exceptional sales skills, effectively identifying customer needs and providing tailored product recommendations, resulting in increased sales and customer satisfaction
Sales Associate
George's Flowers
Clinton Township, MI
04.2021 - 08.2021
- Collaborated with wholesale suppliers to assess product availability and pricing, ensuring optimal inventory levels and cost-effective purchasing.
- Accurately calculated and managed inventory of fresh cut flowers, plants, balloons, and greeting cards to maximize stock efficiency and meet customer demand.
- Analyzed opportunity costs and market demand to strategically determine resale pricing on wholesale products, enhancing profitability.
- Provided excellent retail service by processing transactions efficiently, managing cash and credit card payments, and balancing daily cash register sales to ensure accurate financial reporting
Customer Service Representative
ESPN
Windsor, Canada
06.2019 - 08.2019
- Responded to telephone inquiries professionally, delivering accurate information, taking messages, and transferring calls as needed to ensure effective communication.
- Resolved customer complaints promptly and efficiently, enhancing customer satisfaction and loyalty.
- Managed monthly customer memberships, ensuring accurate record-keeping and seamless renewals.
- Provided customers with accurate and relevant sports information, assisting them in making informed decisions
Trainer
Personal Training (self Employed)
Windsor, Canada
04.2018 - 08.2018
- Organized and led off-ice hockey workout sessions for youth athletes aged 14-17, fostering skill development and physical fitness for both boys and girls.
- Supervised and actively engaged with children and parents, creating a supportive and positive environment for all participants.
- Demonstrated effective drills and workouts, ensuring athletes received high-quality instruction tailored to their skill levels.
- Built a strong customer base of 6-7 dedicated athletes, providing training sessions two to three times a week to enhance their performance.
- Assessed pricing structures and managed weekly payments, ensuring transparency and satisfaction for both athletes and their families
Maintenance Crew Member
Rochester Place Golf & Resort
Lakeshore, Canada
05.2017 - 08.2017
- Served as a grounds crew member, performing essential maintenance to uphold the integrity of the golf course and resort.
- Ensured the cleanliness and high-quality appearance of the golf course, enhancing the overall guest experience.
- Operated landscaping equipment and small transportation vehicles safely and efficiently, contributing to the upkeep and aesthetic appeal of the property.
Laborer
TREND Millwork
Windsor, Canada
04.2016 - 12.2016
- Assembled cabinets and a variety of wood products for companies and universities, ensuring high standards of craftsmanship and quality.
- Operated large woodworking machinery daily, maintaining precision and safety while optimizing production efficiency.
- Interpreted and worked from detailed blueprints for large-scale projects, ensuring accurate execution and alignment with specifications.
- Engaged and collaborated effectively with team members, fostering a positive work environment and promoting teamwork
Education
Adrian College Graduate - Interior Design, Communications
Adrian College
04.2022
High School -
Holy Names Catholic High School
05.2015
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
Achievements
Professional Hockey Experience, Vannas Hockey Club, Sweden, 09/22 - 12/22, Adrian College Men’s ACHA Ice Hockey, 2018-2022, National Champion 2020/2021, All-Academic Team 2020/2021, GLCHL League All-Rookie Team 2018/2019
Timeline
Sales Associate and Hockey Specialist
Brian’s Source For Sports
02.2023 - Current
Sales Associate
George's Flowers
04.2021 - 08.2021
Customer Service Representative
ESPN
06.2019 - 08.2019
Trainer
Personal Training (self Employed)
04.2018 - 08.2018
Maintenance Crew Member
Rochester Place Golf & Resort
05.2017 - 08.2017
Laborer
TREND Millwork
04.2016 - 12.2016
High School -
Holy Names Catholic High School
Adrian College Graduate - Interior Design, Communications
Adrian College