Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emanuel Leyva

Emanuel Leyva

Oakdale

Summary


Hardworking and passionate job seeker with strong organizational skills eager to secure the major sales assistant position. And ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Life Insurance Agent

GFI Insurance
04.2024 - Current
  • Provided coverage option information to assist clients in protecting assets.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales .
  • Maintained high standards of customer service by building relationships with clients.
  • Retained up-to-date industry knowledge for accurate, well-informed customer interactions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Analyzed customer needs to provide customized insurance solutions.
  • Researched and identified potential new markets.
  • Met with customers to provide information about available products and policies.
  • Educated clients on insurance policies and procedures.
  • Analyzed risk factors to recommend appropriate coverage levels.
  • Conducted research and identified market trends to develop better strategies for sales.

Restaurant Waiter

Oakdale Golf and Country Club
09.2023 - Current
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Inspected dishes and utensils for cleanliness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Crew Member

Mcdnalds
07.2020 - Current
  • Stocked shelves to organize aisles in assigned department.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Accurately operated cash register to process customer payments.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Backed up servers by setting up trays and completing some food deliveries.

Education

Oakdale High School
Oakdale, CA
05-2021

Skills

  • Building relationships
  • Team training and development
  • Negotiation tactics
  • Appointment scheduling
  • Performance tracking

Languages

Spanish
Native or Bilingual

Timeline

Life Insurance Agent

GFI Insurance
04.2024 - Current

Restaurant Waiter

Oakdale Golf and Country Club
09.2023 - Current

Crew Member

Mcdnalds
07.2020 - Current

Oakdale High School

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Emanuel Leyva