Diligent Overseer with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Overview
8
8
years of professional experience
Work History
Service Tech, Data Collector, Structural Consultant
Foundation Repair of California
Livermore, CA
05.2023 - 07.2026
Diagnosed foundation issues using specialized tools, previous data collected.
Trained by and Collected foundation information for SFA Engineering for 3rd Party inspections.
Collaborated with team members to develop efficient repair strategies, improving workflow effectiveness.
Trained new technicians on safety protocols and operational best practices for foundation repair tasks.
Analyzed customer feedback to enhance service delivery and address recurring issues effectively.
Maintained accurate documentation of work performed, including detailed reports on repairs completed.
Increased customer satisfaction by providing timely and efficient service for various technical issues.
Manufacturing Line Lead and Short-Filler
LAM Research
Livermore, CA
05.2020 - 05.2023
Built and short-filled parts on semiconductors throughout the company for quality control and proper machine maintenance.
Oversaw daily production workflows, ensuring adherence to safety and quality standards to obtain goals set efficiently.
Implemented process improvements that enhanced overall productivity and reduced downtime.
Monitored inventory levels, coordinating with supply chain to maintain optimal stock availability.
Assisted in training new employees and implementing procedural changes.
Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
Reduced downtime for machinery by conducting regular quality checks and addressing issues promptly.
Security Supervisor
DDs Discounts
08.2019 - 05.2020
Led security operations, ensuring compliance with safety protocols and regulations.
Developed and implemented training programs for security personnel to enhance performance.