Eman Ouda
Ottawa,ON
Summary
Senior Data Analyst and Information Systems Specialist with 15+ years of experience supporting data analytics, institutional research, compliance reporting, and enterprise systems across higher education, government, and public-sector organizations in Kuwait and Canada. Expert in SQL-based data analysis, data validation, institutional reporting, accreditation support, and data governance. Recognized for translating complex datasets into actionable insights for executive leadership while maintaining the highest standards of confidentiality and accuracy
Overview
25
25
years of professional experience
Work History
Senior Information Systems Analyst
Ottawa-Carleton District School Board (OCDSB)
01.2021 - Current
- Lead large-scale institutional and ministry data submissions, ensuring compliance with regulatory standards and business rules.
- Perform advanced SQL and Excel-based data analysis, validation, reconciliation, and error resolution.
- Manage complex datasets, resolve batch and system validation errors, and ensure reporting accuracy.
- Prepare official XML files, verification reports, and compliance documentation.
- Support leadership and school administrators with enrollment analysis, scheduling, and planning.
- Develop SOPs, data validation guides, and internal documentation.
- Deliver training to technical and non-technical stakeholders on institutional systems.
- Enforce strict data confidentiality, governance, and ethical standards.
- Canada
Learning Technology Specialist
Ottawa-Carleton District School Board (OCDSB)
01.2020 - 01.2021
- Supported system optimization, training, and technology integration initiatives.
- Led initiatives to integrate emerging technologies into curriculum delivery.
- Provided training and support for educators on new software applications.
- Implemented technology solutions to enhance classroom learning experiences.
- Streamlined IT processes to improve system efficiency and user satisfaction.
Instructional Services Support Technician
Ottawa-Carleton District School Board (OCDSB)
01.2018 - 01.2020
- Supported ministry-licensed systems and ensured policy and security compliance.
- Managed technology inventory, reporting, and documentation.
- Canada
Office Administrator & MAP Assessment Coordinator
Al Ruya Bilingual School-Kuwait
01.2015 - 01.2017
- Coordinated student assessment data (MAP) and reporting.
- Prepared academic schedules, reports, and performance summaries.
- Maintained confidentiality of institutional and student data.
- Trained staff on MS Office and school systems.
Senior Trainer / Software Tester
Agility Logistics
01.2005 - 01.2012
- Conducted system testing, data validation, and quality assurance for government systems.
- Designed test plans and documented defects and resolutions.
- Delivered enterprise system training for government customs agencies.
- Evaluated training effectiveness using feedback surveys and performance metrics.
- Kuwait
- Developed and implemented training programs for operational staff, enhancing team performance and efficiency.
- Collaborated with cross-functional teams to identify skill gaps and design targeted training solutions.
IT Instructor
New Horizons Training Center
01.2001 - 01.2003
- Delivered advanced Oracle programming and PL/SQL training.
- Developed industry-aligned curriculum and training materials.
Education
Bachelor of Arts - Business Administration
Open University
Kuwait01.2015
Diploma - Computer Programming (Certified Oracle Developer)
New Horizons Training Center
Kuwait01.2000
Skills
- SQL Data Extraction
- Cleaning & Validation
- Institutional & Ministry Reporting
- Data Accuracy
- Quality Assurance
- Governance
- Higher Education Systems
- ERP Platform
- Advanced Microsoft Excel
- Reporting
- Survey & Assessment Data Analysis
- Confidential Data Handling
- Ethical Data Handling
- Troubleshooting skills
- Problem-solving
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Senior Information Systems Analyst
Ottawa-Carleton District School Board (OCDSB)
01.2021 - Current
Learning Technology Specialist
Ottawa-Carleton District School Board (OCDSB)
01.2020 - 01.2021
Instructional Services Support Technician
Ottawa-Carleton District School Board (OCDSB)
01.2018 - 01.2020
Office Administrator & MAP Assessment Coordinator
Al Ruya Bilingual School-Kuwait
01.2015 - 01.2017
Senior Trainer / Software Tester
Agility Logistics
01.2005 - 01.2012
IT Instructor
New Horizons Training Center
01.2001 - 01.2003
Bachelor of Arts - Business Administration
Open University
Diploma - Computer Programming (Certified Oracle Developer)
New Horizons Training Center
Personal Information
Title: Senior Information Systems Analyst