Summary
Overview
Work History
Education
Skills
Certification
Timeline
Babysitter

Eman Mussa

Calgary,Alberta

Summary

Motivated high school student with proven customer service experience, strong organizational skills, and the ability to stay calm under pressure. Recognized for being dependable, quick to learn, and a supportive team player. Brings a positive attitude and strong work ethic to every role, ensuring excellent service and consistent results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Link Crew Leader

Voluntary Work
08.2024 - Current


  • Mentored and advised group of up to 15 freshmen/grade 10's.
  • Attended 2-day training consisting of team building activities such as icebreakers, and many team oriented games so everyone could be familiarized with one another.
  • Participated in Orientation Day to answer questions and help students become familiar with high school layout.
  • Helped the upcoming Grade 10's feel comfortable in this new environment by sharing my experiences i've encountered when i was in their shoes.


Student Council Member

Volunteer Work
09.2023 - Current
  • Volunteered for school and council-sponsored events.
  • Managed budgets for multiple projects, ensuring the efficient use of resources and timely completion of tasks.
  • Demonstrated strong leadership skills by taking initiative in organizing events and rallying support from peers, faculty members, and administration.
  • Enhanced student engagement by organizing and executing various school events and activities.

Babysitter

Private
01.2019 - Current
  • Responsibly watched children while parents were out.
  • Created a safe environment for children by removing hazards and developing appropriate boundaries and rules.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.

Usher

Calgary Stampede
06.2023 - 05.2025
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Participated in pre-event briefings, staying informed about specific event requirements and expectations.
  • Demonstrated adaptability in managing multiple tasks simultaneously during fast-paced events.
  • Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked with other staff members effectively to ensure our guests have a exceptional experience.

Summer Camp Instructor

Somali Community
06.2023 - 08.2024
  • Enhanced camper experience by developing creative and interactive activities tailored to their interests.
  • Increased parent satisfaction by maintaining open lines of communication and providing regular updates on camper progress.
  • Adapted quickly to unforeseen circumstances or challenges, demonstrating resilience and flexibility in maintaining high-quality programming for campers despite obstacles.
  • Supported camper emotional well-being by creating safe spaces for open dialogue and offering compassionate guidance when needed.

Education

High School Diploma -

Joan Cardinal-Schubert High School
Calgary, AB
05-2026

Dr. Martha Cohen
Calgary, AB
06-2023

Skills

  • Outgoing, Team-orientated, Friendly, and has a strong work ethic
  • Open to new ideas and willing to learn new ways of doing things
  • Quick to embrace challenges and changes in my environment, while providing significant result and high levels of accuracy to the difficult situation
  • Able to work well in a team, contributing ideas and cooperating with others to achieve a common goals
  • Works efficiently in fast paced environments
  • Able to communicate effectively with others
  • Comfortable with shifting priorities to fit the costumers needs
  • Excellent communication and interpersonal skills

Certification

  • CPR certificate- 2023-2026

Timeline

Link Crew Leader

Voluntary Work
08.2024 - Current

Student Council Member

Volunteer Work
09.2023 - Current

Summer Camp Instructor

Somali Community
06.2023 - 08.2024

Usher

Calgary Stampede
06.2023 - 05.2025

Babysitter

Private
01.2019 - Current

High School Diploma -

Joan Cardinal-Schubert High School

Dr. Martha Cohen

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Eman Mussa