Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Hi, I’m

Eman Baker Hawa

Edmonton,Canada

Summary

Highly Motivated, positive attitude and authentic desire to help others achieve their career and employment goals, sharing knowledge is my best passion, experienced in helping others determine their needs

Overview

13
years of professional experience

Work History

Campell college

Instructor
11.2024 - Current

Job overview

  • Contributed to the development of curriculum and instructional materials for program discipline, including maintaining, certification, and education requirements
  • Collaborate in planning, curriculum evaluation and revision
  • Participating in College and Program Activities
  • Encouraged personal development via tutorial or workshop and events
  • Collaborate effectively with instructors and staff.
  • Advised students to identify and achieve their educational goals. and support slower learners Build a strong relationship with the students
  • Support the administrative functions and enhance the student experience
  • Participated in orientation program
  • Report student progress, attendance and grades
  • Distribute quizzes, projects and assignments to the students in the classroom
  • Implement and correct assignments/projects/ course curriculum

Global services

Business Development Advisor
08.2023 - 10.2024

Job overview

  • Contact with consumers and assist with their requirement (outbound and inbound calls)
  • Conduct assessments sessions with clients to determine service needs.
  • Negotiate contracts and payment plan
  • Identify and correct issues in billing and client accounts
  • Keeping track and follow up of leads and prospects in the CRM
  • Guide clients through the application process.
  • Respond to client inquires and advise on different forms of payment
  • Communicating with debtors, process servers, and service providers
  • Processing all relevant incoming and outgoing mails
  • Updating the client database on collection proceedings
  • Update files on the system

CDI College

Education and Program Advisor
08.2022 - 08.2023

Job overview

  • Counseled students and assisted them in determining short and long-term career goals.
  • Assisted students with resume and cover letter writing. Met individually with students to review resumes and cover letters.
  • Assisted students in developing job search strategies and conducting job searches.
  • Developed and maintained online career resources such as sample resumes and cover letters, tips regarding choosing writing samples, etc.
  • Screened all job orders, job leads, and scheduled job interviews.
  • Scheduled and conducted face to face mock interviews and provided feedback.
  • Tracked all unplaced participants and their employment criteria needs.
  • Stood aligned with the labor market trends Awareness and economic changes which may affect the students short and long-term employment opportunities to support informed decision making.
  • Participated in the development and compilation of monthly activity and outcome reports for the Business Acumen leveraging insights, which include both quantitative and qualitative information

Palma Holding international

Development Head
01.2017 - 01.2022

Job overview

  • Identified training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments
  • Designed and expand training and development programs based on the needs of the Organization and the individual
  • Worked in a team to produce programs that are satisfactory to all relevant parties in an organization, such as line managers, accountants, and senior managers at board level
  • Consider the costs of planned programs and keep within budgets
  • Planed and assess the 'return on investment' of any training or development program
  • Developed effective induction programs for new staff, apprentices, and graduate trainees
  • Devised individual learning plans
  • Teaching the designated courses and perform the established teaching hours

Arab UNIVERSITY

Lecturer
01.2015 - 01.2018

Job overview

  • Subjects (international relation –introduction to Politics science –international law – Water Security )
  • Remain current in academic or program discipline, including maintaining licensure, certification, or continuing education requirements where appropriate.
  • Helped college to develop professional development activities.
  • Checked and assessed students' work
  • Encouraged personal development via tutorial or green workshop
  • Inveigled examinations
  • Advised the students to identify and achieve their educational goals.
  • Participated in orientation program for new faculty

Arab Center for political & science studies

Lecturer
01.2011 - 01.2018

Job overview

  • Subjects ( international relation –introduction to Politics science –international law – NGOs programs )
  • Checked and assessed students' work
  • Encouraged personal development via tutorial or green workshop
  • Inveigled examinations
  • Develop course content, curriculum and presentations.
  • Provide effective instruction which facilitate learning process by adopting effective instruction, and conducting continuous evaluations of students based on course topics and assessment tools.
  • Participate in developing program learning outcomes and share the process of learning assessment at program level.
  • Mapping course-learning outcome to program learning outcome and participate in evaluation process that include choosing and administering measures, evaluating student performance, and suggesting changes to improve student learning.
  • Provided communication channels with the students via email, phone, or personal meeting. The method of contact and hours of availability should be clearly communicated to supervisors and to students through the course syllabus each semester.

Alhokair Group

Training and Development Manager
01.2012 - 01.2017

Job overview

  • Develop training materials by completing thorough research, analyzing educational vendors and assessing the employment needs of departmental managers
  • Evaluated teaching methods to select the options that will aid in the delivery of concepts without unnecessary distraction, downtime, or confusion
  • Interviewed and hire enthusiastic instructors who are capable of learning about the training materials and delivering concepts in a way that is effective and memorable
  • Contributed to the instruction and presentation of training courses and assess how effectively different methods and materials are at encouraging interaction and participation
  • Created budgets for all costs associated with training, and write detailed reports to justify expenditures for reporting to executive management
  • Prepared training locations by ensuring instructors have all the tools, technical equipment and resources needed to effectively teach a course
  • Ensured that staff levels are balance with the budgets

American Express

Regional Development Manager
01.2004 - 01.2012

Job overview

  • Provide one-on-one coaching sessions to employees.
  • Assist candidates in identifying career goals and creating action plans.
  • Conduct interviews and provide feedback.
  • Provide job descriptions and techniques.
  • Support employees in building professional relationships.
  • Conduct skills assessments and identify areas for development.
  • Provide guidance on continuing education and professional certifications.
  • Collaborate with organization to understand job requirements and opportunities.
  • Connect potential candidates and ensure that job matches their qualifications
  • Organize and facilitate career development workshops and seminars
  • Work with the Human Resources to organize calendars events

Education

Cairo University

PhD from International Relations in Power and Renewable energy security
01.2018

Cairo University

B.Sc. from Law
12.2022

Cairo University

M.Sc. from International Relations in water security
12.2014

Applied science university

B.Sc. from Political Science & Diplomatic studies
06.2002

Skills

  • Time Management
  • Market research
  • Course in strategic planning and its importance in institutional building
  • INTERNATIONAL NEGOTIATING
  • PLANING
  • Marketing and customer care
  • Service excellence
  • Strong communication skills
  • Public speaking
  • Class instruction
  • Curriculum development

Languages

Arabic
Full Professional
English
Full Professional

Accomplishments

  • Promote alternative new energy sources for future energy to help save our planet and reduce the impact of global warming and climate change; knowledge in creating new ideas and promoting carriers
  • Experienced preparing strategies for maintaining sustainability in all environmental issues
  • Strongly motivated by the desire to make sustainable developments remarks in my new
  • Open minded, empathic, innovative, and organized trainer with upper-level communication and interpersonal strength including presentations and excellent presentations
  • Experience in various fields of Protection of the Environment; participating as lecturer and attending varieties national, regional, and international conferences, seminars, workshops
  • Capable to analyze obstacles and set solutions; monitored performance goals and measures
  • Experienced in helping others determine their service and training needs

Timeline

Instructor

Campell college
11.2024 - Current

Business Development Advisor

Global services
08.2023 - 10.2024

Education and Program Advisor

CDI College
08.2022 - 08.2023

Development Head

Palma Holding international
01.2017 - 01.2022

Lecturer

Arab UNIVERSITY
01.2015 - 01.2018

Training and Development Manager

Alhokair Group
01.2012 - 01.2017

Lecturer

Arab Center for political & science studies
01.2011 - 01.2018

Regional Development Manager

American Express
01.2004 - 01.2012

Cairo University

B.Sc. from Law

Cairo University

M.Sc. from International Relations in water security

Applied science university

B.Sc. from Political Science & Diplomatic studies

Cairo University

PhD from International Relations in Power and Renewable energy security

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Eman Baker Hawa