Emad Adin Kashto
Uber
Surrey,BC
Work Preference
Desired Job Title
Seeking New Opportunities
Important To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefits
9
Years of experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong communication skills eager to secure ICT Support Desk position. Ready to help the team achieve the organization goals.
Work History
2 Years 3 Months
09.2017 - 12.2019
2 Years 3 Months
Refurbisher / Technician ( Full Time )
Best Buy Distribution Center, Geek Squad | Langley, BC
09.2017 - 12.2019
- Tested & repaired customers trade in cell phones.
- Listed sold and shipped refurbished cell phones.
- Tested returned AV products.
- Documented tested products functionality and condition.
- Provided guidance, assistance and training to employees.
5 Months
08.2020 - 01.2021
5 Months
Sales Associate
Memory Express Inc. | Vancouver, BC
08.2020 - 01.2021
- Delivered attentive customer service, addressing product questions and resolving concerns promptly.
- Processed sales transactions accurately using POS systems and handled cash drawer responsibilities.
- Recommended merchandise based on customer needs, driving add-on purchases and repeat business.
- Maintained organized sales floor through restocking, zoning, and visual merchandising standards.
6 Months
09.2022 - 03.2023
6 Months
Sales Associate ( Part Time )
Epic Menswear | Burnaby, BC
09.2022 - 03.2023
- Helped customers locate best suited products for their needs.
- Providing excellent customer service increasing sales by 10%.
- Prepared merchandise and maintained product availability.
4 Years 6 Months
01.2021 - 07.2025
4 Years 6 Months
CSR /Desktop Technician ( Full Time )
Memory Express Inc. | Langley, BC
01.2021 - 07.2025
- Preformed repairs / built over 1200 computer devices.
- Established 3 years of experience in providing technical support.
- Hardware installations, PC imaging, and software troubleshooting.
- Worked independently as well as a team member.
- Preformed fast-paced environment tasks while tracking priorities.
- Documented procedures for IT support and trained new staff.
- Educating & providing solutions to customer's technical problems.
1 Year 3 Months
07.2025 - Current
1 Year 3 Months
Rideshare Driver
Uber | Vancouver Lower Mainland
07.2025 - Current
- Navigated efficient routes using GPS and traffic updates to maintain timely passenger pickups and drop-offs.
- Provided courteous service while assisting passengers with luggage, accessibility needs, and ride-related questions.
- Maintained clean, comfortable vehicle interior and exterior to support positive rider experiences.
- Inspected vehicle condition before shifts, confirming lights, tires, fuel, and safety equipment readiness.
Education
Bachelor of Science - Computer Science
Simon Fraser University | Burnaby, BC | 09.2026
- Completed Coursework: Computer Systems, 2020
- Completed Study: Finished the first two years then slowly taking part time courses
University Transfer - Computer Science
Columbia College | Vancouver, BC | 12.2019
- University Preparatory English Scholarship, 2018 from Columbia College
- Completed Coursework: Data structures and programming , 2019
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Strong background in computer hardware & Equipment diagnosis.
Software troubleshooting and installation.
Excellent customer service and communication skills.
Excellent team working habits leaving detailed notes behind.
Calm and Professional Under Pressure.
Criticism tolerant and ability to improve based on feedback.
Problem-solving with critical thinking.
Hardware installations and imaging.
“There’s no shortage of remarkable ideas, what’s missing is the will to execute them.”
Seth Godin
Timeline
Rideshare Driver
Uber
07.2025 - CurrentRead more
Sales Associate ( Part Time )
Epic Menswear
09.2022 - 03.2023Read more
CSR /Desktop Technician ( Full Time )
Memory Express Inc.
01.2021 - 07.2025Read more
Sales Associate
Memory Express Inc.
08.2020 - 01.2021Read more
Refurbisher / Technician ( Full Time )
Best Buy Distribution Center, Geek Squad
09.2017 - 12.2019Read more
Simon Fraser University - Bachelor of Science, Computer Science
Read more
Columbia College - University Transfer, Computer Science
Read more