Emad Almslmani
Surrey,BC
Summary
To gain new experiences and skills that will guide me towards my career goals, enhancing my personal and professional development.
Overview
5
5
years of professional experience
Work History
Computer Assistant
L.A. Matheson Secondary School
9484 122 St, Surrey, BC V3V 4M1
11.2023 - Current
- Improved user experience with proactive troubleshooting and efficient problem resolution.
- Configured hardware, devices, and software to set up work stations for employees.
- Monitored systems in operation and quickly troubleshot errors.
- Provided technical support for hardware and software issues, reducing downtime for users.
- Optimized computer equipment inventory management, resulting in cost savings through strategic purchasing decisions.
- Enhanced system performance through regular maintenance, including data backups and software installations.
- Conducted employee training sessions on new software and technology tools, increasing user adoption rates.
Yearbook Staff Member
L.A. Matheson Secondary School
9484 122 St, Surrey, BC V3V 4M1
10.2023 - Current
- Organized photo sessions for various school events and activities, capturing memories in a compelling manner.
- Increased student participation in yearbook creation through active recruitment and engaging presentations about the value of contributing to this keepsake project.
- Streamlined the editing process by creating efficient workflows and implementing clear communication channels among team members.
- Simplified content organization using digital asset management tools that ensured easy access for editing purposes during production stages.
Customer Service Cashier
Red Roster Restaurant
Amman, Jordan
08.2019 - 05.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Education
High School Diploma -
L.A. Matheson Secondary School
Surrey, BC06.2024
Skills
- Detail-oriented
- Fast learner
- Team Player
- Organized
- Relationship building
- Ability to work with people of different cultures and backgrounds
- Problem Solving Skills
- Teamwork and Communication
- Quality Inspections and Reporting
- Production Documentation
- Reading and Determining Measurements
- Safety Standard Compliance
- Machine Setup and Shutdown
- Computer Skills
- Advanced Math Skills
- Proficient in Microsoft Office Applications such as World, PowerPoint, Outlook and Excel
- Ability to work well independently and without supervision
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Maintained energy and enthusiasm in fast-paced environments
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Performed daily safety checks to achieve safe operating condition of equipment
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Computer Assistant
L.A. Matheson Secondary School
11.2023 - Current
Yearbook Staff Member
L.A. Matheson Secondary School
10.2023 - Current
Customer Service Cashier
Red Roster Restaurant
08.2019 - 05.2020
High School Diploma -
L.A. Matheson Secondary School