Emad Ahmed
Milton,ON
Summary
Experienced professional with a background in both retail and automotive parts. Demonstrated success in sales, customer service, and inventory management. Currently pursuing a BBA degree at Brock University, I'm enthusiastic about leveraging these skills to enhance customer satisfaction and deliver results in a dynamic professional environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Parts Advisor
Honda Meadowvale Dealership
05.2023 - 08.2023
- Drove efficient parts identification and ordering by implementing streamlined catalog systems, ensuring quick and accurate part retrieval, resulting in enhanced customer satisfaction and loyalty.
- Organized parts storage and stocked inventory according to established guidelines.
- Implemented a real-time inventory monitoring system, reducing out-of-stock instances.
- Customer satisfaction increased significantly, leading to positive customer feedback.
- Reduced out-of-stock incidents by 25% through effective inventory management.
- Improved overall parts department efficiency, through efficient coordination with suppliers to ensure timely parts deliveries.
Sales Associate
Aldo Group
03.2022 - 09.2022
- Consistently secured a coveted position in the top sales tier for 5 consecutive months, regularly surpassing monthly sales targets. These achievements not only bolstered store profitability but also elevated customer satisfaction to new heights.
- Established lasting connections with customers by providing personalized assistance, resulting in increased customer loyalty and repeat business.
- Played an integral role in creating appealing visual displays and window setups, enhancing the overall shopping experience for customers.
- Improved inventory tracking and management procedures, reducing stock discrepancies and ensuring a smoother shopping experience for customers.
Education
BBA - Co-op
Brock University
St. Catharines, ON04.2026
Skills
- Sales Performance
- Adaptability and Multitasking
- Problem Solving
- Communication
- Analytical and Critical Thinking
- Inventory Management
- Computer Literacy
- Automotive Parts Knowledge
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Professional Working
Certification
- Google Project Management Professional Certificate
- Google Digital Marketing & E-commerce Professional Certificate
- Google UX Design Professional Certificate
Volunteer Experience
- Intern January 2023 - April 2023
Rehman Motors
Mississauga, ON
- Fitness Trainer October 2021 - December 2021
Hope Fitness Elite Training
Milton, ON
- Assistant Coach March 2021 - July 2021
Level Up Hoops
Scarborough, ON
- Fitness Trainer January 2020 - March 2021
Special Olympics Ontario
Toronto, ON
Timeline
Parts Advisor
Honda Meadowvale Dealership
05.2023 - 08.2023
Sales Associate
Aldo Group
03.2022 - 09.2022
BBA - Co-op
Brock University
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