Emaan Ahmad
Milton,ON
Summary
Compassionate professional with extensive volunteer, front desk, and administrative experience. Dedicated to community service and eager to contribute to community initiatives and non-profit organizations. Skilled in building relationships and fostering inclusive environments to drive positive change.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Administrator
Altima Physio
01.2021 - Current
- Managed clinic operations by overseeing opening and closing procedures
- Handled front desk responsibilities, including appointment bookings, attending to phone calls/emails, developing client relationships, processing transactions, and appointment reminders
- Generated end-of-day and monthly reports to track clinic performance
- Completed WSIB and MVA paperwork and submissions
- Submitted claims to health insurances
- Prepared and sent invoices to clients, lawyers, and insurance companies
- Coordinated distribution of monthly newsletters
- Developed skills in Practice Perfect, Active Campaign, LPS and Patient Sites software.
- Created infographics for deals and promotions at clinic.
Intrapreneurship
Flair Ventures
03.2023 - 04.2023
- Researched creative topics to write, edit and create layouts for new blog posts.
- Wrote and edited engaging blog posts based on feedback from company.
- Prepared social media posts and captions.
Intrapreneurship
H3ALTH TECHNOLOGIES
11.2022 - 12.2022
- Created visually appealing infographics for company social media platforms
- Conducted in-depth research on specific topics to create infographics matching company's theme and colors.
Intrapreneurship
Black Label Designs
10.2022 - 11.2022
- Created a comprehensive list of businesses to contact.
- Conducted cold calls to offer services to potential clients.
- Executed email marketing campaigns using MailChimp.
- Developed and implemented surveys for marketing purposes.
- Self-motivated, with a strong sense of personal responsibility.
Patient Care Representative/Receptionist
MyHealth Centre
09.2020 - 01.2021
- Interacted with patients, hospitals, and physician offices professionally via telephone and email
- Reviewed and addressed incoming fax requests from referring physicians
- Strategically scheduled and rescheduled appointments to optimize efficiency and reduce patient wait time
- Adapted to changing policies and procedures effectively
- Responded to patient inquiries in a timely manner
- Developed skills in Velox and Oscar software.
- Maintained confidentiality of patient data and condition to safeguard health information.
Sales Associate
Perahun Boutique
05.2019 - 09.2019
- Managed store opening and closing procedures
- Processed customer transactions and maintained an organized store environment
- Scheduled and attended bridal appointments, ensuring customer satisfaction
- Demonstrated excellent time management skills and prioritized customer experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Volunteer, Volunteer Coordinator
Milton Culture Days
09.2019 - 09.2019
- Organized and effectively managed a team of over 50 volunteers, ensuring the smooth execution and success of the event
- Demonstrated exceptional leadership and collaboration skills by fostering cooperation among volunteers of diverse ages and backgrounds.
Office Volunteer
Halton Medix Clinic
01.2018 - 01.2019
- Entered patient information into a database and ensured accurate registration
- Filed documents and sent invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Volunteer
Happy Paws Doggy Play School
01.2016 - 01.2019
- Provided attentive care for up to 20 dogs, showcasing strong leadership abilities and a proactive approach to completing tasks without direct instruction.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Bachelor of Science - Pre Veterinary Stream
University of Prince Edward Island
Prince Edward Island Bachelor of Health Studies -
University of Waterloo
Waterloo, ON05.2024
High School Diploma -
Bishop Reding Catholic Secondary School
Milton, ON2019
Skills
- Reliability : Consistently dependable to complete tasks on time
- Strong Communicator : Able to explain and communicate the concerns of clients in a professional yet personalized manner
- Sense of Responsibility : Consistently punctual and on time as well as the ability to take action independently
- Collaborative : A team player who is able to work effectively with others and is flexible based on the situations of team members
- Strong Leader : Has experience in directing and organizing events and large groups of people
- Software Proficiency : Highly skilled in Google Drive, Canva, Microsoft Office, Procreate, LPS booking system and Practice Perfect Experienced in using Velox booking software, Patient Sites, Active Campaign and Oscar live chat system
Certification
- Certified Assistant Swimming Instructor
- Lifeguard Courses/First Aid & CPR Certification at Level C
- Honor Roll recognition throughout grades 9-12
- Member of the Arts Milton Board of Directors in 2019
Timeline
Intrapreneurship
Flair Ventures
03.2023 - 04.2023
Intrapreneurship
H3ALTH TECHNOLOGIES
11.2022 - 12.2022
Intrapreneurship
Black Label Designs
10.2022 - 11.2022
Office Administrator
Altima Physio
01.2021 - Current
Patient Care Representative/Receptionist
MyHealth Centre
09.2020 - 01.2021
Volunteer, Volunteer Coordinator
Milton Culture Days
09.2019 - 09.2019
Sales Associate
Perahun Boutique
05.2019 - 09.2019
Office Volunteer
Halton Medix Clinic
01.2018 - 01.2019
Volunteer
Happy Paws Doggy Play School
01.2016 - 01.2019
Bachelor of Science - Pre Veterinary Stream
University of Prince Edward Island
Bachelor of Health Studies -
University of Waterloo
High School Diploma -
Bishop Reding Catholic Secondary School
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