Ema Pralica
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibly detail-oriented team player with strong organizational skills. Customer-focused eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
5
5
years of professional experience
Work History
Hostess/Expo
Blowers And Grafton
07.2021 - 05.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Performed quality checks at hot plat to insure food is delivered at highest quality.
- Placed take-out orders over the phone and in-person. Gave accurate times for wait on food.
- Called for re-makes as needed during mess ups, communication errors, and tracked times on food to insure Costumer's were guaranteed the costumer service that is promised.
Server
D Spot Dessert Cafe
01.2023 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Children's Church Volunteer
Pentecostal Assembly Church-summer Camp Volunteer
06.2018 - 08.2021
- Assisted with organizing religious activities and services.
- Assisted with fundraising activities.
- Supported religious leaders in performing various duties.
- Developed and implemented educational programs for youth.
- Led groups of children safely through variety of camp activities.
- Utilized problem-solving skills to resolve camper conflicts.
Education
High School Diploma -
Harry Ainlay School
Edmonton, AB01.2025
Skills
- Enter Orders
- Suggestive Selling Techniques
- Cash and Transaction Handling
- Food Inspection
- Front- and Back-Of-House Coordination
- Dining Reservations
- Motivational and Inspirational
- Menu Memorization
Timeline
Server
D Spot Dessert Cafe
01.2023 - 04.2023
Hostess/Expo
Blowers And Grafton
07.2021 - 05.2023
Children's Church Volunteer
Pentecostal Assembly Church-summer Camp Volunteer
06.2018 - 08.2021
High School Diploma -
Harry Ainlay School
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