Emily Anglovich
San Diego,CA
Summary
Offering solid foundation in surgical procedures and techniques, looking to transition into new field. Readiness to learn and grow in clinical setting. Brings ability to understand complex medical terminology and practices while demonstrating precision in handling surgical tools while maintaining aseptic technique. Ready to use and develop skills in patient care and surgical assistance in a Surgical Technologist role.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Server
North Italia
08.2023 - Current
- Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Handled cash transactions accurately, processing payments and maintaining financial records.
- Resolved customer complaints promptly, enhancing overall dining experience and retention rates.
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Managed multiple tables efficiently, maintaining high standards of service during peak hours.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Managed multiple tables simultaneously while maintaining attention to detail in orders.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Server
California Pizza Kitchen
2021 - 2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Sales Associate
Crunch Fitness
2020 - 2021
- Delivered exceptional customer service, enhancing member satisfaction and retention.
- Assisted in membership sales, contributing to facility growth and revenue targets.
- Implemented feedback systems to enhance member experience, driving continuous improvement efforts.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming gym environment.
Server
SmokeYard
2018 - 2019
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Managed multiple tables efficiently, maintaining high standards of service during peak hours.
Education
Associate of Science - Surgical Technology
Northwest
San Diego12-2025
Skills
- Proficient in aseptic methods
- Logical evaluation
- Expertise in maintaining sterile environments
- Professionalism and surgical conscience
- Strong work ethic
- Active listening and communication
Certification
- CST - Certified Surgical Technologist
- BLS
Timeline
Server
North Italia
08.2023 - Current
Server
California Pizza Kitchen
2021 - 2023
Sales Associate
Crunch Fitness
2020 - 2021
Server
SmokeYard
2018 - 2019
Associate of Science - Surgical Technology
Northwest