Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Elyzabeth Urizar

Ottawa,QC

Summary

I am an energetic and punctual customer-focused retail associate, with a solid understanding of retail dynamics and customer service standards. I am committed to giving the highest quality of service, and I have experience providing quality product recommendations, as well as solutions to meet customer needs and exceed expectations. On top of this, I am dedicated to execute sales, service and customer experience initiatives professionally. Finally, my experience in the restoration industry rightfully taught me to always address guest requests and complaints professionally, and to excel in communication, multitasking, as well as problem-solving.

Overview

2
2
years of professional experience

Work History

Sales Associate

Group Dynamite - Garage
Montreal, Quebec
06.2024 - 08.2025
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted customers with product selection, sizing and styling.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed credit card transactions quickly and securely.
  • Conducted inventories on a regular basis to track stock levels.

Hostess

Air Canada - Compass Group Canada
Montreal, Quebec
04.2023 - 11.2023
  • Handled cash transactions in a responsible manner according to company policies.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Managed reservations, waitlists, and special requests for large parties.
  • Balanced cash register at end of shift according to established procedures.

Education

Bachelor of Arts - Cognitive Psychology

Carleton University
Ottawa, ON

Skills

  • Customer service
  • Effective communication
  • Problem solving
  • Team collaboration
  • Data analysis
  • Sales techniques
  • Client service
  • Policy and procedure adherence
  • Time management

Accomplishments

  • High School diploma at Collège Regina Assumpta in Montreal, Quebec.
  • 1 year of CEGEP at Collège André-Grasset in Montreal, Quebec.

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Spanish
Full Professional

Timeline

Sales Associate

Group Dynamite - Garage
06.2024 - 08.2025

Hostess

Air Canada - Compass Group Canada
04.2023 - 11.2023

Bachelor of Arts - Cognitive Psychology

Carleton University

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Elyzabeth Urizar