Summary
Overview
Work History
Education
Skills
Timeline
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Elysse Donato

Salinas

Summary

Hardworking in food service with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

5
5
years of professional experience

Work History

Server

Monterey Peninsula Country Club
Pebble Beach
08.2024 - Current
  • Delivered exceptional customer service in a fast-paced sushi restaurant environment.
  • Took orders accurately and communicated special requests to the kitchen staff.
  • Maintained cleanliness of dining areas and assisted with setup for peak hours.
  • Collaborated with team members to ensure efficient service flow during busy times.
  • Resolved customer inquiries and complaints with professionalism and courtesy.
  • Provided excellent customer service to ensure satisfaction.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Cleaned tables and chairs to prepare dining area for next customers.

Brand Representative

Abercrombie & Fitch Kids
Salinas
09.2020 - Current
  • Created and managed social media campaigns to promote the brand's products and services.
  • Provided customer service support by responding to customer inquiries via email or phone call.
  • Conversed with customers to share information about products and services.
  • Restocked shelves at retail locations with products to match planned demonstrations.

Server

Arigato Sushi
Salinas
04.2021 - 08.2023
  • Greeted guests and provided menus.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Team Member

Yogurtland
Salinas
08.2020 - 09.2021
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Maintained a clean and organized work area throughout shift.
  • Addressed customer needs, responding to specific requests.
  • Counted and balanced cash drawer at the beginning and end of shift.

Education

Associate of Science -

Hartnell College
Salinas, CA
05.2023

High School Diploma -

Everett Alvarez High School
Salinas, CA
05.2021

Skills

  • Customer Service
  • Customer Relations
  • Safe Food Handling
  • Food Inspection
  • Supply Restocking

Timeline

Server

Monterey Peninsula Country Club
08.2024 - Current

Server

Arigato Sushi
04.2021 - 08.2023

Brand Representative

Abercrombie & Fitch Kids
09.2020 - Current

Team Member

Yogurtland
08.2020 - 09.2021

Associate of Science -

Hartnell College

High School Diploma -

Everett Alvarez High School

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Elysse Donato