Elyssa Suganob
Calgary,Canada
Summary
Detail-oriented professional with customer service experience and strong organizational skills. Learns new systems quickly and manages multiple tasks efficiently in fast-paced environments. Committed to delivering accurate support and contributing to team success while pursuing ongoing professional development.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Automotive Apprentice
Kal Tire
Airdrie, Alberta
07.2021 - Current
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Delivered tire maintenance services to enhance vehicle performance.
- Coordinated with technicians to ensure timely and accurate service delivery.
- Trained and guided employees for different repairs up to standards.
- Provided detailed repair cost estimates and discussed service options to enhance customer understanding.
- Engaged customers to clarify needs, resolve issues, and provide informed product guidance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Communicated with team members to optimize workflow efficiency.
- Processed customer transactions and maintained detailed service records efficiently.
- Scheduled service appointments and followed up with customers to ensure satisfaction and timely service.
Team Member/Cashier
Taco Time Canada
Calgary
07.2014 - 03.2026
- Operated cash register, processing payments from customers in cash or credit.
- Provided friendly greetings to enhance customer experience. and took their orders in a friendly and efficient manner.
- Prepared and assembled food orders, ensuring timely service for customers.
- Ensured that all food products were prepared fresh daily and stored properly.
- Received inventory of food and beverage products to stock in designated areas.
- Received deliveries from vendors including checking off invoices against actual merchandise received.
- Communicated effectively with co-workers to ensure smooth workflow.
Cleaner
Megahome Cleaning Services
Calgary, AB
09.2019 - 07.2020
- Organized, cleaned, and sanitized kitchens, bedrooms, living rooms, and bathrooms to promote a hygienic environment.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Organized, cleaned, and sanitized kitchens, bedrooms, living rooms, and bathrooms to promote a hygienic environment.
Education
Certificate - Health Care Aide
Robertson College
Calgary, AB09-2020
High School Diploma -
Bishop Grandin High School
Calgary, AB06-2019
Skills
- Customer service
- Problem solving
- Time management
- Organization and planning
- Team collaboration
- Attention to detail
- Effective communication
- Proactive approach
- Leadership qualities
Certification
- First Aid Certification
Timeline
Automotive Apprentice
Kal Tire
07.2021 - Current
Cleaner
Megahome Cleaning Services
09.2019 - 07.2020
Team Member/Cashier
Taco Time Canada
07.2014 - 03.2026
Certificate - Health Care Aide
Robertson College
High School Diploma -
Bishop Grandin High School