Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Elysia Della Valle

Terrebonne,QC

Summary

Proven track record in enhancing customer satisfaction and loyalty. Skilled in customer assistance and organization, adept at addressing concerns with empathy and integrity. Successfully balance high work ethic with effective communication.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Maxi
Rivière Des Prairies
10.2022 - Current
  • Actively listen to customers, handle concerns quickly and escalate major issues to supervisor.
  • Answer questions about store policies and address customer concerns.
  • Work flexible schedule and extra shifts to meet business needs.
  • Build relationships with customers to encourage repeat business.
  • Help customers complete purchases, locate items, and join reward programs.
  • Restock and organize merchandise in front lanes.

Life Insurance Agent

Sogep
Anjou, QC
07.2023 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.

Customer Service

Tim Hortons
Rivière Des Prairies
06.2021 - 06.2022
  • Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
  • Enhanced customer satisfaction by providing efficient and friendly food service.

Education

No Degree - Psychology

Vanier Collège
Saint-Laurent, QC
05.2025

High School Diploma -

Lester B Pearson High School
Montreal, QC
06.2023

Skills

  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Organization

Languages

English
Native or Bilingual
French
Full Professional
Italian
Elementary

Certification

- National Lifeguarding certificate

- CPR certificate

- Babysitting certificate

Timeline

Life Insurance Agent

Sogep
07.2023 - 08.2023

Cashier

Maxi
10.2022 - Current

Customer Service

Tim Hortons
06.2021 - 06.2022

No Degree - Psychology

Vanier Collège

High School Diploma -

Lester B Pearson High School
Elysia Della Valle