Summary
Overview
Work History
Education
Skills
References
Timeline
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Elysia Bucello

Elysia Bucello

Norco

Summary

Dynamic Sr. Loan Processing Manager with a proven track record at American Financial Network, excelling in compliance and quality control. Expert in automated loan systems and customer relationship management, driving significant business growth. Adept at leading teams and optimizing performance, ensuring timely closings and high borrower satisfaction.

Overview

29
29
years of professional experience

Work History

Sr. Loan Processor, Operations Team Lead

US Funding
Anaheim
08.2024 - Current
  • Cultivated broker client relationships, driving significant business growth.
  • Processed FHA, VA, jumbo, Non-QM, DSCR, and commercial loans from initiation to completion.
  • Conducted quality control on files to ensure strict regulatory compliance.
  • Collaborated with escrow teams for timely transaction closings.
  • Reviewed borrower files to align loan programs with client needs.
  • Prepared TRID-compliant disclosures, adhering to regulatory standards.
  • Coordinated with loan officers to resolve conditions for processing and closing loans.
  • Engaged with management in daily operations to support strategic decision-making.

Sr. Loan Processing Manager

American Financial Network
Irvine
12.2015 - 11.2023
  • Cultivated client relationships to drive business growth and enhance satisfaction.
  • Managed end-to-end processing of FHA, VA, jumbo, conforming, HECM, USDA, equity, Non-QM, and commercial loans.
  • Prepared TRID-compliant disclosures to ensure regulatory adherence.
  • Collaborated with escrow teams to facilitate smooth transaction closings.
  • Led a team of 8 loan processors and 5 junior loan processors to optimize performance.
  • Reviewed files for accuracy and compliance while matching programs to borrower needs.
  • Coordinated with loan officers to fulfill conditions for timely processing.
  • Supervised processing staff while managing pipelines for all management originated files.

Processing Operations Manager

NuHome Financial, Inc.
San Dimas
07.2014 - 11.2015
  • Supervised processing department and junior staff, ensuring efficient workflow management.
  • Processed various loan types, including FHA, VA, Jumbo, Conforming, HECM, USDA, and commercial loans from initiation to completion.
  • Reviewed files to identify suitable loan programs tailored to borrowers' specific needs.
  • Coordinated with escrow teams to facilitate smooth transaction closings.
  • Tracked critical dates to guarantee timely closings and adherence to COEs and locks.
  • Prepared and approved 2010 RESPA GFE and necessary disclosures.
  • Ordered appraisals to support loan processing requirements.
  • Managed day-to-day operations of retail broker office, overseeing accounting and payroll functions.

Processing Operations Manager

Corum Financial Services, Inc.
Norco
12.2013 - 07.2014
  • Managed processing department and junior processors for efficient loan processing operations.
  • Oversaw quality control, ensuring meticulous scrubbing of each file.
  • Processed FHA, VA, Jumbo, Conforming, HECM, USDA, Equity, and commercial loans from initiation to closing.
  • Prepared and approved 2010 RESPA GFE and disclosures in compliance with regulations.
  • Coordinated with escrow to facilitate seamless transaction closings.
  • Ordered appraisals and reviewed files to match programs with borrower needs.
  • Supervised processing staff while managing a large pipeline of loans to ensure efficiency.
  • Tracked critical dates to guarantee timely closings that met COEs and locks.

Sr. Loan Processor/Processing Supervisor

Silvertrust Funding
Murrieta
12.2011 - 12.2013
  • Managed processing department and junior processors, ensuring high-quality output.
  • Oversaw quality control and scrubbing of each file for accuracy.
  • Processed FHA, VA, Jumbo, Conforming, HECM, USDA, Equity, and commercial loans from initiation to completion.
  • Prepared and approved 2010 RESPA GFE and disclosures for compliance.
  • Coordinated with escrow to facilitate smooth transaction closings.
  • Ordered appraisals to support loan processing requirements.
  • Reviewed files to identify suitable programs for borrowers' specific needs.
  • Supervised processing staff while managing a large pipeline of loans.

Contract Loan Processor, Owner

Self Employed Web
Norco
01.2007 - 12.2011
  • Secured and nurtured broker client relationships to drive business growth.
  • Reviewed and verified appraisals for accuracy in value estimates.
  • Compiled closing packages with all documents required for funding.
  • Conducted quality control reviews on closed files to ensure compliance with regulations.
  • Collaborated with underwriters to resolve discrepancies in applicant documentation.
  • Analyzed loan applications to determine eligibility for approval.
  • Communicated regularly with customers regarding loan status throughout processing period.
  • Prepared and submitted detailed loan packages to underwriting department for review.

Business Development Manager

Indy Mac Bank
Pasadena
08.2005 - 01.2007
  • Managed relationships with retail brokers to drive business growth and retention.
  • Serviced 45-50 retail broker offices, acquiring 2-3 new brokers weekly.
  • Trained brokers on transaction processes and system navigation for efficiency.
  • Maintained a pipeline of $30 million in newly originated loans across various categories.
  • Achieved consistent monthly funding increases through strong broker engagement.
  • Attained a 70% closing rate, ensuring high conversion of leads to loans.
  • Developed team-building strategies to enhance collaboration and performance.
  • Demonstrated strong communication skills to foster positive broker partnerships.

Area Sales Manager

Centex Home Equity
Laguna Hills
05.2002 - 07.2005
  • Managed 12 wholesale account executives across Inland Empire and Orange County regions.
  • Established monthly production goals and strategic plans for each team member.
  • Conducted field visits with team members to support brokers in achieving objectives.
  • Facilitated weekly review meetings to provide guidance and address challenges.
  • Collaborated daily with internal operations, team members, and brokers to resolve issues and close loans.
  • Monitored detailed revenue reports, ensuring consistent monthly growth for the team.
  • Demonstrated high-level problem-solving skills to facilitate team success.
  • Achieved a pull-through rate of 72% by implementing effective strategies.

Operations Manager

Giant Eagle Lending
Yorba Linda
06.1996 - 05.2002
  • Oversaw daily operations of office with approximately 20 employees and two assistants.
  • Conducted regular sales meetings to enhance production and set strategic goals.
  • Trained loan officers and processors on industry practices and closing techniques.
  • Managed all marketing campaigns focused on lead generation.
  • Facilitated research training for loan officers on borrower options and effective sales strategies.
  • Reviewed each loan and lead for accuracy, ensuring timely execution by team members.
  • Maintained a monthly pipeline worth $10 million through effective client relationship management.
  • Resolved issues on files through proactive problem-solving techniques.

Education

High School Diploma -

Centennial High School
Corona
06-1994

Skills

  • DU/LP and Encompass
  • Calyx Point and Doc Magic
  • Microsoft Office Suite
  • Quicken Books and Excel
  • Adobe Creative Suite
  • Automated loan systems
  • Customer relationship management
  • Financial assessment
  • Application review
  • Loan disclosures
  • Employment verification
  • Mortgage underwriting
  • Team collaboration

References

References available upon request.

Timeline

Sr. Loan Processor, Operations Team Lead

US Funding
08.2024 - Current

Sr. Loan Processing Manager

American Financial Network
12.2015 - 11.2023

Processing Operations Manager

NuHome Financial, Inc.
07.2014 - 11.2015

Processing Operations Manager

Corum Financial Services, Inc.
12.2013 - 07.2014

Sr. Loan Processor/Processing Supervisor

Silvertrust Funding
12.2011 - 12.2013

Contract Loan Processor, Owner

Self Employed Web
01.2007 - 12.2011

Business Development Manager

Indy Mac Bank
08.2005 - 01.2007

Area Sales Manager

Centex Home Equity
05.2002 - 07.2005

Operations Manager

Giant Eagle Lending
06.1996 - 05.2002

High School Diploma -

Centennial High School

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Elysia Bucello