Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
ASSOCIATE
MOGO FINANCIAL TECHNOLOGY INC
07.2020 - Current
Duties include transaction/bank reconciling, identifying and preventing fraudulent transactions, analytical reporting with Microsoft excel, project management, completing audits, managed 25% of customer contacts for team, data entry, resolving customer escalations.
DEVONSHIRE HOUSE
04.2014 - Current
As Server
Duties include acknowledging resident satisfaction, receiving and confirming orders, quality assurance, sanitization procedures, conducting resident recreational activities, meal-time assistance and meal delivery.
Server/Hostess
ASSINIBOIA DOWNS
05.2017 - 03.2019
Duties include greeting guests in a timely manner, multi-tasking efficiently under pressure in a high volume/self-seating environment, assisting with menu choices and concerns, bartending, special event coordination, cash and POS transactions/balancing, expediting of food (runner), banquet set-up/management, formal table clearing/setting, occasional work as hostess in the formal dining room.
General Manager
Daly Burgers
01.2010 - 01.2014
Maintaining high standards of customer service, snap-decision problem solving, controlling inventory and food costs, creating effective scheduling, enforcing cleanliness, organizing day to day tasks, cash balancing/tracking/depositing, communicating positively with staff.
01.2007 - 01.2010
Education
Health Care Aide Certificate -
Red River Polytechnic
05.2024
High School Diploma -
Jobworks Adult Learning Centre
09.2011
Skills
Basic Life Support
Patient Observation
Clinical Documentation
Quality Assurance Controls
Dementia and Alzheimer's knowledge
Activities of Daily Living ADL Support
Interpersonal Skills
Time Management
Problem-solving abilities
Adaptability
Certification
Basic Life Support (First Aid Training Centre, 2024)
WHMIS Certificate
Dementia Care Education Course (Alzheimer Society of Manitoba)
Timeline
ASSOCIATE
MOGO FINANCIAL TECHNOLOGY INC
07.2020 - Current
Server/Hostess
ASSINIBOIA DOWNS
05.2017 - 03.2019
DEVONSHIRE HOUSE
04.2014 - Current
General Manager
Daly Burgers
01.2010 - 01.2014
01.2007 - 01.2010
Health Care Aide Certificate -
Red River Polytechnic
High School Diploma -
Jobworks Adult Learning Centre
Basic Life Support (First Aid Training Centre, 2024)
WHMIS Certificate
Dementia Care Education Course (Alzheimer Society of Manitoba)
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