Elyse Hnatiuk
Calgary,AB
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender and Server
College Bar
05.2020 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Pedal Pub Driver and Bartender
Pedal Pub
07.2020 - 09.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Served beverages promptly with focused attention to customer needs.
Server
Chef Stella's
10.2015 - 06.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Retail Sales Associate
Olympia Liquor
10.2011 - 09.2013
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Bachelor of Science - Education
University of Lethbridge
Lethbridge, AB12.2016
Associate of Science - Human Kinetics
St. Francis Xavier University
Antigonish, NS05.2011
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing Personality
- Cleanliness and hygiene
- Customer service expertise
- Payment Processing
- Responsible Alcohol Service
- Alcohol awareness
Languages
English
Native or Bilingual
Certification
- ProServe Training - current
Timeline
Pedal Pub Driver and Bartender
Pedal Pub
07.2020 - 09.2020
Bartender and Server
College Bar
05.2020 - 09.2022
Server
Chef Stella's
10.2015 - 06.2018
Retail Sales Associate
Olympia Liquor
10.2011 - 09.2013
Bachelor of Science - Education
University of Lethbridge
Associate of Science - Human Kinetics
St. Francis Xavier University
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