Elyes Rayane Melbouci
Montreal,QC
Summary
Highly-motivated Skilled IT professional with expertise in programming (Python, JavaScript), web development (React.js), and data management, enhanced by proficiency in machine learning and cloud services. Excels in delivering innovative solutions and driving project success through effective teamwork and communication.
Overview
4
4
years of professional experience
Work History
IT Support Specialist
CN Investment Division
Montreal, QC
03.2022 - Current
- Managed server VM backups using VEEAM and VMware, ensuring data integrity and recovery.
- Implemented VEEAM and VMware in an HPE storage strategy.
- Monitored the network with OPManager for reliability.
- Handled ticketing for acquisitions and support.
- Cloud migrations with Azure.
- Implemented Microsoft Azure in our system.
- Maintained and updated network infrastructure.
- Automated processes with AI , APIs and SQL.
- Automated Windows and AD tasks.
IT Specialist Level 2
CISSS
Longueuil, QC
03.2021 - 03.2022
- Created & managed SQL DB for inventory.
- Documented and streamlined repair processes.
- Implemented solutions for automated tasks.
- Identified hardware issues using diagnostic tools.
- Configured computers, drivers, and peripherals.
- Assisted users with troubleshooting.
- Explained tech details to diverse users.
- Consulted via phone to diagnose issues.
- Monitored equipment for swift responses.
IT Technician
Maisonneuve College
Montreal, QC
08.2020 - 03.2021
- Responded to user assistance requests, guiding basic troubleshooting.
- Consulted via phone, diagnosed problems, and asked probing questions.
- Updated customers on incident progress and resolution estimates.
- Troubleshot networking issues to restore connectivity.
Education
D.E.C En Technique Informatique. - Network And Security Architecture
Maisonneuve College
Montreal, QC08.2021
Bachelor of Engineering - Software Engineering
École De Technologie Supérieur
Montreal, QCSkills
- Application Support/Installations
- SQL
- Technical Documentation
- Javascript (Reactjs / Typescript / nodejs / ThreeJS)
- Nextjs
- Tailwind
- Html, CSS, JS
- Fullstack (Frontend/Backend)
- Software Implementation
- System Upgrades
- Hardware Diagnostics
- LAN/WAN
- Firewall
- NLP, Embeddings, Fine-tuning
- ML Algorithms
- AI Solutions implementations
- SaaS
- Systems Analysis
- Git
- Process Automation
- Python
- AWS, Azure
- Linux
- Cloud Migration
- API Design and Development
Languages
English
Full Professional
French
Native/ Bilingual
Arabic
Full Professional
kabyle
Native/ Bilingual
Timeline
IT Support Specialist
CN Investment Division
03.2022 - Current
IT Specialist Level 2
CISSS
03.2021 - 03.2022
IT Technician
Maisonneuve College
08.2020 - 03.2021
D.E.C En Technique Informatique. - Network And Security Architecture
Maisonneuve College
Bachelor of Engineering - Software Engineering
École De Technologie Supérieur
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