Summary
Overview
Work History
Education
Skills
Timeline
Generic
Elyana Meza

Elyana Meza

Santa Maria

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience

Work History

Administrative Secretary

Central Coast Marble & Granite
06.2016 - Current
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Created and updated records and files to maintain document compliance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Customer Service Representative

David's Bridal
09.2021 - 03.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Sought ways to improve processes and services provided.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Bachelor of Science - Psychology

California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA
06.2024

Associate of Arts - Psychology

Allan Hancock College
Santa Maria, CA
05.2021

Skills

  • Billing and Invoicing
  • Schedule Management
  • Multitasking and Time Management
  • Customer Relations and Communications

Timeline

Customer Service Representative

David's Bridal
09.2021 - 03.2023

Administrative Secretary

Central Coast Marble & Granite
06.2016 - Current

Bachelor of Science - Psychology

California Polytechnic State University-San Luis Obispo

Associate of Arts - Psychology

Allan Hancock College
Elyana Meza